Overview
Twin Cities Caring Home Health Care Services,Inc, located in Minneapolis, Minnesota, Twin Cities Caring Home Health Care Services, Inc, located in Minneapolis, Minnesota, has been providing compassionate home health care services for over a decade. The organization focuses on empowering clients through personalized PCA (Personal Care Assistance) and CFSS (Consumer-Directed Community Supports) homemaking services. Their commitment to fostering a diverse and inclusive environment is evident in their multilingual team, which enhances communication and care for clients from various backgrounds.
Services & Support
The company offers a range of non-medical home care services tailored to individual needs. Their PCA team provides dedicated assistance with daily living activities, including mobility support, personal hygiene, dressing, and meal preparation. Families have noted the importance of these services, as they contribute significantly to the well-being and quality of life for clients.
Care Approach & Staff
Reviews highlight the professionalism and organization of the management team at Twin Cities Caring. Staff members are frequently described as compassionate, patient, and respectful, creating a supportive environment for both clients and employees. Many employees express appreciation for the company culture, indicating that they feel valued and supported in their roles.
Who They Serve
Twin Cities Caring serves a diverse clientele, ensuring that care is accessible to individuals from various backgrounds. Their commitment to inclusivity is reflected in their ability to communicate with clients in multiple languages, including English, French, Somali, Oromo, Swahili, and Arabic.
What Families Say
Families have shared overwhelmingly positive experiences with Twin Cities Caring, praising the staff for their dedication and the quality of service provided. Many clients and employees express a strong sense of loyalty to the company, highlighting the caring nature of the team and the effective management practices in place. Some concerns have been raised regarding billing issues and staff turnover, but these appear to be less frequent compared to the overall positive feedback.
Room for Improvement
While the majority of feedback is positive, some clients have expressed concerns about billing practices and the frequency of staff changes. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Twin Cities Caring Home Health Care Services, Inc stands out for its commitment to compassionate care and support for both clients and employees. With a well-organized management team and a focus on inclusivity, the company has built a strong reputation in the Minneapolis community. Despite some noted challenges, the overall sentiment is one of appreciation for the services provided and the quality of care received.
