Overview
TruHeart Home Health & Hospice, located in Tulsa, Oklahoma, is dedicated to providing compassionate hospice and home health care services. Their mission revolves around enhancing the quality of life for patients and their families through a focus on physical, emotional, and spiritual well-being.
Services & Support
TruHeart offers a range of services designed to meet the diverse needs of their patients. Their team includes experienced nurses, occupational therapists, and physical therapists who visit patients regularly to deliver personalized care. Nurses typically provide support 1 to 3 days a week, focusing on symptom management, pain control, and emotional support for both patients and their families.
Care Approach & Staff
The staff at TruHeart is frequently described as compassionate and dedicated. They aim to create a supportive environment for families during challenging times. Feedback from families indicates that the approach taken by the staff is both common-sense and empathetic, helping to navigate difficult situations with care and understanding.
Who They Serve
TruHeart serves a wide range of patients, including those transitioning from rehabilitation facilities. Families have noted the importance of having a team that understands the specific needs of elderly patients and those facing serious illnesses. The focus is on providing care that respects the dignity and autonomy of each patient.
What Families Say
Reviews from families highlight a mix of experiences. Some families express deep gratitude for the compassionate care their loved ones received, with particular appreciation for the staff’s professionalism and support during difficult times. However, there are also concerns raised about specific instances of unpreparedness and communication issues, indicating that experiences may vary.
Room for Improvement
While many families have praised the care provided by TruHeart, there have been reports of unprofessional conduct in some situations, including issues with staff preparedness and communication. Addressing these concerns could enhance the overall experience for families seeking care.
Summary
TruHeart Home Health & Hospice in Tulsa, Oklahoma, is committed to delivering compassionate care for patients and their families. With a focus on personalized support and a dedicated team, they aim to improve the quality of life for those they serve. While many families express satisfaction with the care received, there are areas identified for improvement, particularly in communication and staff preparedness.
