Overview
Touching Hearts at Home, located in Syracuse, New York, provides compassionate, non-medical home care services tailored for older adults, seniors, and individuals with medical conditions or disabilities. As a locally owned and operated organization, they prioritize empathy and dignity in their caregiving approach. Their services are designed to support seniors in maintaining independence while ensuring they receive the necessary assistance with daily tasks.
Services & Support
Touching Hearts at Home offers a comprehensive range of services, including companionship, personal care, transportation, meal preparation, light housekeeping, and specialized support for Alzheimer’s and dementia care. Their caregivers are trained to provide personalized care plans that cater to the unique needs and preferences of each individual. Care can be scheduled for as little as a few hours up to 24 hours a day, seven days a week, including weekends and holidays.
Care Approach & Staff
The staff at Touching Hearts at Home is frequently described as compassionate and professional. They focus on building strong relationships with clients and their families, ensuring that care is responsive and tailored to each person’s needs. Families have noted the caregivers’ ability to create a supportive environment, which has significantly enhanced the quality of life for their loved ones. The organization also emphasizes flexibility in scheduling and responsiveness to changing needs.
Who They Serve
Touching Hearts at Home serves a diverse clientele, including seniors living independently, individuals transitioning from hospital to home, and those residing in memory care facilities. Families have shared positive experiences regarding the care provided to their aging parents and relatives, highlighting the organization’s ability to meet the varying needs of its clients.
Service Area
Touching Hearts at Home operates in Syracuse, Liverpool, Fayetteville, and the surrounding areas of New York. Their commitment to the local community is evident through partnerships and collaborations aimed at enhancing the well-being of seniors.
What Families Say
Families consistently express gratitude for the compassionate care provided by Touching Hearts at Home. Many reviews highlight the professionalism and kindness of the caregivers, noting that they not only assist with daily tasks but also foster meaningful companionship. Clients have shared how caregivers have positively impacted their loved ones’ lives, enhancing their social engagement and overall happiness.
Room for Improvement
While the majority of feedback is overwhelmingly positive, some families have noted occasional challenges with scheduling changes. However, the office staff has been recognized for their willingness to accommodate requests and maintain open communication.
Summary
Touching Hearts at Home in Syracuse, New York, is a trusted provider of compassionate home care services. With a focus on personalized care and a commitment to enhancing the lives of seniors, they have built a reputation for reliability and kindness. Their dedicated team of caregivers works closely with families to ensure that each individual receives the support they need, fostering a sense of independence and dignity in their daily lives.
