Overview
Touching Hearts At Home – Pinellas, located in Clearwater, Florida, offers a variety of home care services tailored for seniors and individuals with medical conditions or disabilities. Their care is available 24/7, ensuring that clients receive the support they need at any time, including weekends and holidays. The agency focuses on providing compassionate, companion-based care to help maintain the independence and well-being of their clients.
Services & Support
Touching Hearts At Home provides an array of services designed to meet the unique needs of each client. These services include personal care assistance with daily tasks such as bathing, dressing, grooming, and toileting. Additionally, they offer meal preparation, transportation, companionship, light housekeeping, and specialized care for individuals with Alzheimer’s and dementia. The agency emphasizes personalized care plans to ensure that clients receive the specific support they need.
Care Approach & Staff
The caregivers at Touching Hearts At Home are noted for their compassion and professionalism. Families have expressed appreciation for the attentiveness and responsiveness of the staff, highlighting their ability to connect with clients and anticipate their needs. The team includes caregivers with experience in handling various conditions, which is especially beneficial for clients with dementia. Communication is a key aspect of their care approach, with families receiving regular updates through an online portal that tracks caregiver notes and status updates.
Who They Serve
Touching Hearts At Home serves seniors and individuals over the age of 18 who require assistance with daily living activities. They cater to those transitioning from hospital to home, as well as individuals living with medical conditions or disabilities. The agency has received positive feedback for their ability to provide care for clients with specific needs, such as Alzheimer’s and dementia, ensuring that their clients feel safe and well-cared for.
Service Area
The agency operates primarily in Clearwater, Florida, and extends its services to surrounding areas including St. Petersburg and Largo. This broad service area allows them to reach a diverse range of clients in need of home care assistance.
What Families Say
Families have shared overwhelmingly positive experiences with Touching Hearts At Home. Many have praised the caregivers for their dedication and compassion, often describing them as like family members. The owner and staff are recognized for their proactive communication and willingness to go the extra mile to ensure the well-being of their clients. However, there are also a few negative reviews expressing dissatisfaction with the company’s professionalism, indicating that experiences may vary.
Room for Improvement
While many families have had positive interactions with Touching Hearts At Home, there are a few reviews that mention unprofessional behavior and rudeness from some staff members. Addressing these concerns could enhance the overall experience for families seeking care.
Summary
Touching Hearts At Home – Pinellas is a home care agency in Clearwater, Florida, dedicated to providing compassionate and personalized care for seniors and individuals with specific needs. Their comprehensive services and attentive caregivers have garnered positive feedback from families, although there are areas for improvement in professionalism. Overall, the agency aims to deliver peace of mind to families through reliable and flexible care options.
