Overview
Touching Hearts at Home, located in Aurora, Colorado, provides private nursing and home care services tailored to the unique needs of seniors and adults requiring assistance with daily living activities. Their offerings range from a few hours of care to 24/7 support, ensuring that clients receive the help they need in the comfort of their own homes.
Services & Support
Touching Hearts at Home offers a comprehensive array of services designed to assist seniors and individuals with medical conditions or disabilities. Their services include Alzheimer’s and dementia care, light housekeeping, grocery shopping, incidental transportation, meal preparation, hydration monitoring, nutrition support, and medication reminders. The caregivers are dedicated to providing compassionate support, allowing clients to maintain their independence and improve their quality of life.
Care Approach & Staff
The staff at Touching Hearts at Home are frequently described as compassionate and reliable, treating clients with respect and kindness. Many caregivers have expressed satisfaction with their work environment, noting that they feel supported and valued by management. Employees report that the company is responsive to their needs, fostering a positive workplace culture where they can choose clients that align with their preferences.
Who They Serve
Touching Hearts at Home serves seniors and adults over the age of 18 who require assistance, including those transitioning from hospital to home. Their personalized care plans cater to individual needs, ensuring that each client receives the appropriate level of support.
Service Area
The company operates primarily in Aurora, Colorado, but also extends its services to surrounding areas, including Parker and Castle Rock. This allows them to reach a broader community of clients in need of home care services.
What Families Say
Families have expressed gratitude for the care provided by Touching Hearts at Home, highlighting the compassion and dedication of the caregivers. One family noted that the caregivers treated their loved one as if they were family, providing peace of mind during challenging times. Additionally, employees have shared positive experiences regarding their work environment, emphasizing the supportive nature of the management and the strong camaraderie among staff.
Room for Improvement
While many reviews are overwhelmingly positive, there was a mention of a specific incident where a caregiver did not fulfill the necessary duties, leading to concerns about the quality of care in that instance. This highlights the importance of ongoing training and assessment to ensure that all caregivers meet the high standards expected by families.
Summary
Touching Hearts at Home in Aurora, Colorado, is dedicated to providing compassionate and personalized care for seniors and adults needing assistance. With a wide range of services and a supportive staff environment, they aim to enhance the quality of life for their clients while fostering a positive workplace for their employees. Families appreciate the care and respect shown by the caregivers, contributing to a sense of trust and reliability in their services.
