Overview
TheKey – Senior Home Care, located in Sarasota, Florida, has been delivering trusted in-home care for seniors and adults with disabilities for over 20 years. Their mission focuses on helping clients achieve successful long-term aging at home through personalized care plans and a commitment to quality service. TheKey offers a range of services, including in-home care, respite care, senior personal care, and companionship.
Services & Support
TheKey provides a comprehensive array of services tailored to meet the unique needs of each client. Their offerings include companionship, 24/7 care, live-in care, and specialized memory care for conditions such as Alzheimer’s and Parkinson’s disease. The agency emphasizes a Balanced Care Method that promotes a healthy mind, body, and spirit, ensuring clients can enjoy a better quality of life at home.
Care Approach & Staff
TheKey prides itself on having highly trained caregivers who are described as compassionate and attentive. Families have noted the staff’s commitment to providing excellent care, with many caregivers being recognized for their kindness and professionalism. The management team is also involved in ensuring continuity of care, which is crucial for client comfort and trust. However, some reviews highlighted concerns regarding the management style, indicating a need for improved communication and responsiveness in certain situations.
Who They Serve
TheKey serves seniors and adults with disabilities, focusing on those who require assistance due to age-related conditions or specific medical needs. Their services are designed to support individuals living at home, allowing them to maintain their independence while receiving the care they need.
Service Area
TheKey operates in Sarasota, Florida, providing in-home care services to the local community. Their commitment to serving this area reflects their dedication to enhancing the well-being of seniors in the region.
What Families Say
Families have generally expressed high satisfaction with the care provided by TheKey, praising the compassionate nature of the caregivers and the quality of service. Many clients reported positive experiences, highlighting the staff’s professionalism and responsiveness. However, there were some mixed reviews regarding management practices, with a few families expressing dissatisfaction with communication and overall professionalism.
Room for Improvement
While many families appreciate the care provided, some reviews indicate that there may be issues with management responsiveness and communication. A few clients have expressed concerns about the professionalism of certain staff members and the handling of service-related issues. Addressing these areas could enhance the overall experience for clients and their families.
Summary
TheKey – Senior Home Care in Sarasota, Florida, offers a wide range of personalized in-home care services aimed at supporting seniors and adults with disabilities. With a focus on compassionate care and a commitment to quality, TheKey has built a reputation for helping clients maintain their independence at home. While the majority of feedback is positive, there are areas related to management and communication that could benefit from improvement. Overall, TheKey remains a strong option for families seeking reliable home care services.
