Overview
The Cardiac Connection Home Health Care, located in Chesterfield, Virginia, specializes in the care and management of cardiothoracic surgery, cardiopulmonary, and cardiovascular patients. They offer a range of services, including Skilled Nursing, Occupational Therapy, Physical Therapy, and Speech Therapy, to ensure comprehensive home health care for clients in Richmond and the surrounding areas.
Services & Support
The Cardiac Connection provides a variety of services tailored to meet the needs of their clients. These include Skilled Nursing, which is available 24/7, as well as Physical, Occupational, and Speech Therapy. Their approach emphasizes continuity of care, ensuring that patients receive consistent and personalized support throughout their recovery process.
Care Approach & Staff
The staff at The Cardiac Connection is dedicated to delivering empathetic and competent care. Each team member has met the educational and training requirements set by the State of Virginia. The organization employs a team nursing approach, where a team leader conducts the initial assessment and matches patients with caregivers to ensure compatibility and continuity in care.
Who They Serve
The Cardiac Connection primarily serves patients recovering from cardiothoracic surgery and those with cardiopulmonary and cardiovascular conditions. Their services are designed to support individuals and families in the Richmond area, providing necessary care in the comfort of their homes.
Scheduling & Availability
The Cardiac Connection offers flexible scheduling options, admitting clients at times that suit their families, including day and evening hours. They also provide 24/7 on-call services, ensuring that assistance is available even during holidays and weekends.
What Families Say
Families have praised The Cardiac Connection for their responsive and personalized care. Many clients have expressed satisfaction with the quality of service received from the nursing staff, highlighting their professionalism and dedication. However, there have been some concerns regarding the professionalism of the receptionist, with reports of rudeness affecting the overall experience for some families.
Room for Improvement
While many families report positive experiences with the care provided, there have been instances of dissatisfaction related to the reception staff. Improving communication and professionalism in this area could enhance the overall client experience.
Summary
The Cardiac Connection Home Health Care in Chesterfield, Virginia, is committed to providing high-quality home health services, particularly for patients with cardiothoracic and cardiovascular needs. With a focus on personalized care and a dedicated team, they strive to support clients and their families throughout the recovery process. While the majority of feedback highlights excellent nursing care, addressing concerns regarding reception service could further strengthen their reputation in the community.