Overview
Tenderness Health Care, located in Milwaukee, Wisconsin, offers a range of home health services including home care, physical therapy, and occupational therapy. Their mission is to provide high-quality, client-centered care that promotes independence and comfort for clients in their own homes.
Services & Support
Tenderness Health Care provides a comprehensive suite of services designed to meet various health needs. These include home care support, skilled nursing, physical therapy aimed at managing chronic pain and improving mobility, and occupational therapy focused on helping clients perform daily activities with greater ease. They also offer reliable transportation services for medical appointments and other essential needs.
Care Approach & Staff
The staff at Tenderness Health Care is frequently described as compassionate and dedicated, with many clients expressing gratitude for their support and attentiveness. Employees are noted to provide essential information and care with courtesy. However, some reviews indicate challenges with communication and organization, suggesting that improvements could be made in these areas.
Who They Serve
Tenderness Health Care caters to a diverse clientele, including individuals with disabilities, seniors requiring geriatric care, and pediatric patients. Their services are tailored to enhance the well-being and independence of each client.
Room for Improvement
Several reviews highlight concerns regarding organizational issues and communication. Instances of missed nurse visits without prior notice and difficulties in reaching staff by phone have been reported. Additionally, some clients have expressed dissatisfaction with the agency’s responsiveness and the timeliness of service updates, indicating that these areas may need enhancement.
What Families Say
Families have shared mixed experiences with Tenderness Health Care. While many appreciate the kindness and professionalism of the staff, others have encountered significant frustrations related to service reliability and communication. Positive comments often emphasize the supportive nature of the employees, while negative feedback points to a lack of organization and responsiveness that can affect client care.
Summary
Tenderness Health Care in Milwaukee, Wisconsin, provides a range of home health services, including home care, physical therapy, and occupational therapy. While many families commend the compassion and dedication of the staff, there are notable concerns regarding communication and service reliability that potential clients may want to consider. Overall, the agency aims to support the health and independence of its clients, although improvements in organization and responsiveness could enhance the overall experience.
