Overview
Team Select Home Care, located in Austin, Texas, provides compassionate in-home care for both adults and children. The agency specializes in private-duty nursing, personal care services, and family caregiving programs. Since its inception in 2008, Team Select has been dedicated to improving lives by advocating for families and empowering skilled professionals to deliver exceptional care tailored to the unique needs of every patient.
Services & Support
Team Select Home Care offers a range of services designed to meet the diverse needs of families. Their offerings include skilled nursing care, pediatric therapy, long-term adult care, and respite nursing. The agency emphasizes personalized care plans developed in collaboration with physicians, ensuring that medical needs are met effectively. Additionally, they provide support for families navigating Medicaid and insurance.
Care Approach & Staff
The staff at Team Select is noted for their professionalism and compassionate approach to care. Families have expressed appreciation for the clear and timely communication from the office, which helps keep them informed about any changes in scheduling or staffing. The agency aims to create a supportive environment for both patients and nurses, with many staff members highlighting the respect and appreciation shown for their work.
Who They Serve
Team Select serves a diverse clientele, including medically fragile children and adults requiring long-term care. The agency is particularly focused on providing specialized pediatric support, which offers peace of mind to parents and guardians of children with complex medical needs. Families have shared positive experiences regarding the quality of care and the dedication of the nursing staff.
Service Area
Based in Austin, Texas, Team Select Home Care proudly supports families across Travis County. Their locally based caregivers deliver tailored in-home services to meet the specific needs of each family.
What Families Say
Families have shared a variety of experiences with Team Select. Many commend the agency for their responsive communication and the quality of care provided by the nursing staff. Several families have noted that their nurses have become like family, contributing positively to their loved ones’ quality of life. However, some families have raised concerns about staffing inconsistencies and communication issues, particularly regarding shift changes and scheduling.
Room for Improvement
While many families have had positive experiences, there are reports of staffing inconsistencies that have led to challenges for some families. Additionally, concerns have been raised about the agency’s communication regarding shift changes and the overall support provided during critical times.
Summary
Overall, Team Select Home Care in Austin, Texas, is recognized for its compassionate and personalized approach to in-home care. With a focus on both patient and employee satisfaction, the agency strives to meet the unique needs of families while providing skilled nursing services. While there are areas for improvement, the positive feedback from many families highlights the agency’s commitment to quality care and support.
