Overview
Taylor Made Home Health Care, located in Norfolk, Virginia, provides home health care services designed to support individuals in their recovery and daily living. The company is noted for its responsive service and the compassionate care provided by its staff.
Services & Support
Taylor Made Home Health Care offers a range of services aimed at assisting clients with both physical and mental health needs. Many families have shared positive experiences regarding the support their loved ones received, particularly highlighting the importance of emotional support alongside physical care. Caregivers are noted for their ability to create a comfortable and encouraging environment, which is especially beneficial for clients recovering from medical conditions.
Care Approach & Staff
The staff at Taylor Made Home Health Care is frequently described as friendly, understanding, and professional. Families have expressed appreciation for the caregivers, who are said to form strong bonds with clients. Reviews indicate that caregivers not only assist with physical tasks but also provide mental and emotional support, helping clients regain confidence and independence.
Who They Serve
Taylor Made Home Health Care serves a diverse clientele, including individuals recovering from hospital stays and those with chronic health issues. Families have shared their experiences with the care provided to elderly relatives, emphasizing the importance of timely service and the positive relationships formed between caregivers and clients.
Scheduling & Availability
The company is recognized for its quick response times, with some families noting that caregivers were available within 48 hours of a hospital discharge. This prompt service is critical for families needing immediate support for their loved ones.
What Families Say
Overall, families have expressed high satisfaction with Taylor Made Home Health Care. Many reviews highlight the positive experiences of clients and their families, with particular praise for the caregivers’ professionalism and the supportive atmosphere created by the company. However, there is a notable concern regarding a negative interaction with the owner, which has been mentioned in a review. This incident seems to contrast sharply with the generally positive feedback about the caregiving staff.
Room for Improvement
While many families have had positive experiences, there are concerns about customer service from the ownership. One review indicated a negative interaction that left the family feeling disrespected. Addressing communication and customer service issues could enhance the overall experience for clients and their families.
Summary
Taylor Made Home Health Care in Norfolk, Virginia, is recognized for its compassionate and professional caregivers who provide essential support for clients recovering from various health challenges. Families appreciate the quick response times and the positive relationships formed between caregivers and clients. While the overall feedback is largely positive, attention to customer service could further improve the experience for families seeking care for their loved ones.
