Overview
SYNERGY HomeCare, located in Plantation, Florida, provides non-medical in-home care tailored to the needs of individuals facing aging, disability, illness, or injury. Their services encompass companion care, homemaking, personal care, and transportation, ensuring a comprehensive approach to home health care.
Services & Support
The agency offers a variety of services designed to meet the unique needs of each client. They provide companion care to enhance social interaction, homemaking services for daily household tasks, personal care assistance for hygiene and mobility, and transportation services to help clients attend appointments or social events. SYNERGY HomeCare is committed to customizing care plans that fit individual family situations, including support for veterans and coordination with long-term care insurance providers.
Care Approach & Staff
Clients often express satisfaction with the caring and respectful approach of the staff. Many reviews highlight the compassionate nature of caregivers, noting that they foster a sense of family and community. The agency emphasizes the importance of building connections and enhancing the quality of life for clients, which they refer to as the “Synergy Effect.”
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including seniors, individuals with disabilities, and those recovering from illness or injury. Their services are designed to assist not only private individuals but also veterans and families utilizing long-term care insurance.
Service Area
The agency is based in Plantation, Florida, and serves the surrounding areas. They are well-positioned to provide care to local residents, ensuring accessibility and convenience for families seeking support.
Scheduling & Availability
SYNERGY HomeCare is flexible with scheduling, offering immediate or convenient caregiver placement based on client needs. Families can request to meet caregivers in advance, ensuring a comfortable transition into care.
What Families Say
Feedback from families is generally positive, with many expressing gratitude for the support and care provided. Clients appreciate the professionalism and honesty of the agency, often noting that the staff goes above and beyond to meet their needs. However, some families have reported challenges with communication, specifically regarding response times to inquiries and consultation requests.
Room for Improvement
While many families have had positive experiences, there have been concerns raised about the responsiveness of the agency to calls and online requests for consultations. Addressing these communication issues could enhance overall client satisfaction.
Summary
Overall, SYNERGY HomeCare in Plantation, Florida, is recognized for its compassionate care and commitment to supporting clients through personalized services. While there are areas for improvement in communication, the agency’s dedication to building meaningful connections with clients is frequently praised. Families looking for reliable, non-medical home care may find SYNERGY HomeCare to be a valuable option.
