Overview
SYNERGY HomeCare, located in Montgomery, Alabama, provides non-medical in-home care services tailored for individuals facing aging, disability, illness, or injury. Their offerings include companion care, homemaking, personal care, and transportation services, catering to veterans, private individuals, and long-term care insurance providers.
Services & Support
SYNERGY HomeCare offers a range of services designed to support individuals in their daily lives. Their companion care helps clients with social interaction and engagement, while homemaking services assist with household tasks. Personal care services focus on individual needs, including bathing and feeding, ensuring that clients receive the attention they require. Additionally, transportation services facilitate mobility for those needing assistance.
Care Approach & Staff
The staff at SYNERGY HomeCare is noted for their responsiveness and professionalism. Many families have expressed appreciation for the compassionate care provided by caregivers. Reviews highlight the staff’s ability to accommodate the specific needs of clients and families, with several families reporting positive experiences, especially in cases involving Alzheimer’s care. However, there have been concerns regarding the training and consistency of caregivers, with some families noting issues with poorly trained staff and management accessibility.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including elderly individuals, those with disabilities, and patients recovering from illness or injury. Their services are designed to support both long-term care needs and short-term assistance, making them a versatile option for families seeking help.
What Families Say
Feedback from families using SYNERGY HomeCare is mixed. Many commend the agency for its compassionate and attentive care, with particular praise for the staff’s responsiveness and professionalism. Clients have reported satisfaction with the services provided, especially in urgent situations. Conversely, some reviews indicate dissatisfaction with staff training and management communication, highlighting instances of caregivers not showing up as scheduled and concerns about privacy.
Room for Improvement
While many families have had positive experiences with SYNERGY HomeCare, there are notable areas for improvement. Concerns regarding staff training and consistency have been mentioned, along with challenges in reaching management for support. Addressing these issues could enhance the overall experience for families and clients.
Summary
In summary, SYNERGY HomeCare in Montgomery, Alabama, offers a variety of non-medical in-home care services aimed at supporting individuals with diverse needs. While the agency is praised for its compassionate and professional staff, there are also concerns regarding training and management communication. Families considering SYNERGY HomeCare may find a mix of positive and critical feedback, reflecting the need for further improvements in service delivery.
