Overview
SYNERGY HomeCare, located in McAllen, Texas, provides non-medical in-home care tailored to the needs of individuals facing aging, disability, illness, or injury. Their services encompass companion care, homemaking, personal care, and transportation, ensuring that clients receive comprehensive support in the comfort of their homes.
Services & Support
The agency offers a range of services designed to meet the diverse needs of its clients. These include companion care for social interaction, homemaking services to assist with daily tasks, personal care for hygiene and mobility, and transportation services for errands or appointments. SYNERGY HomeCare emphasizes a customized approach, allowing families to create a care plan that fits their unique situations.
Care Approach & Staff
Clients frequently describe the staff at SYNERGY HomeCare as compassionate and attentive. The caregivers are noted for their exceptional training and knowledge, which contributes to a high level of care. The office staff is also highlighted for their friendliness and support, fostering a welcoming environment for families seeking assistance. Many families express appreciation for the transparency and communication provided by the staff, which helps them feel comfortable and well cared for.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including veterans, private individuals, and families in need of long-term care support. Their services are designed to assist those requiring varying levels of care, from minimal assistance to more comprehensive support.
Service Area
The agency is located at 4020 N. 22nd St., Ste. 2, McAllen, TX 78504, and proudly serves the surrounding areas, helping families access the care they need.
What Families Say
Reviews from families highlight their satisfaction with the care provided by SYNERGY HomeCare. Many express gratitude for the attentive and caring nature of the staff, noting that their loved ones feel happy and well cared for. The office team is often praised for their helpfulness and the positive relationships they build with clients.
Room for Improvement
While many families express high satisfaction with the services, there are some concerns regarding communication related to caregiver applications and certifications. A few reviewers mentioned delays in receiving important information, indicating an area where the agency could enhance their responsiveness.
Summary
Overall, SYNERGY HomeCare in McAllen, Texas, is recognized for its compassionate approach to in-home care. With a dedicated staff and a wide range of services, they aim to meet the needs of clients and their families effectively. The positive feedback from families underscores their commitment to providing quality care and support.
