Overview
SYNERGY HomeCare, located in Lubbock, Texas, provides non-medical in-home care services tailored to the needs of aging individuals, those with disabilities, and those recovering from illness or injury. Their offerings include companion care, homemaking, personal care, and transportation services. The agency aims to support clients in maintaining their independence while ensuring they receive compassionate and effective care.
Services & Support
SYNERGY HomeCare offers a range of services designed to assist clients in their daily living activities. These services include companion care, which focuses on providing social interaction and support, as well as homemaking tasks such as cleaning and meal preparation. Personal care services address the individual needs of clients, ensuring they receive help with bathing, grooming, and other personal hygiene tasks. Transportation services are also available to help clients attend appointments or engage in community activities.
Care Approach & Staff
The staff at SYNERGY HomeCare is frequently described as compassionate and attentive. Reviews highlight the genuine interest caregivers show in their clients, fostering a positive and supportive environment. The office staff is noted for being professional and welcoming, contributing to a seamless experience for families seeking care. The agency emphasizes thorough training and background checks for its caregivers, ensuring high-quality service and peace of mind for families.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including elderly individuals, those with disabilities, and patients requiring hospice care. Their services are designed to adapt to the varying needs of clients, allowing them to remain in the comfort of their homes while receiving the support they require.
What Families Say
Families have shared positive experiences with SYNERGY HomeCare, often emphasizing the kindness and professionalism of the caregivers. Many clients appreciate the flexibility of the services, noting how the agency adjusted care hours to accommodate family time during critical moments. However, there have been reports of scheduling issues that some families found frustrating. Overall, the agency is highly recommended for its heartfelt and dedicated approach to care.
Room for Improvement
While many families express satisfaction with SYNERGY HomeCare, there have been instances of scheduling challenges that led to disappointment. Some clients reported issues with caregiver availability, which could be an area for the agency to enhance its communication and scheduling processes.
Summary
In summary, SYNERGY HomeCare in Lubbock, Texas, is dedicated to providing compassionate and personalized in-home care services. With a focus on the well-being of their clients, the agency’s caregivers are praised for their attentiveness and genuine care. Although there are areas for improvement regarding scheduling, the overall sentiment from families is one of gratitude and appreciation for the support provided during significant times in their lives.
