Overview
Supreme Health Care, LLC, located in Denver, Colorado, is dedicated to providing high-quality home health care services with a focus on respect and compassion for every client. The organization aims to assist individuals, including the elderly, handicapped, disabled individuals, and children, in improving their quality of life while remaining in the comfort of their own homes.
Services & Support
Supreme Health Care offers non-skilled services tailored to meet the needs of various clients. Their programs are designed to enhance comfort and provide support within familiar surroundings. The agency serves clients of who may require short-term or ongoing assistance, ensuring that care is accessible to everyone without discrimination. Family members can also be reimbursed for providing care, which encourages family involvement in the caregiving process.
Care Approach & Staff
The staff at Supreme Health Care includes well-trained personal care providers, homemakers, and health aides who adhere to state standards. The organization emphasizes the importance of continuity in care by assigning an administrative staff member alongside a personal care provider to work closely with each client. This approach is aimed at fostering strong relationships and ensuring that clients receive consistent and compassionate care.
What Families Say
Feedback from families regarding Supreme Health Care is mixed. Some clients have praised the organization for its outstanding service and the quality of care provided, noting that their loved ones have been satisfied for many years. However, there have been reports of poor customer service experiences, particularly related to communication issues regarding billing and service changes. A few clients expressed frustration over a lack of transparency in financial matters, indicating that they felt misled about payment reductions without prior notification.
Room for Improvement
There are noted concerns about customer service and communication, particularly in relation to billing practices. Some clients have mentioned difficulties in reaching the company and receiving satisfactory responses to their inquiries. Addressing these issues could enhance the overall client experience.
Summary
Supreme Health Care, LLC in Denver, Colorado, provides essential home health care services aimed at improving the quality of life for clients. While many families have expressed satisfaction with the care their loved ones receive, there are areas for improvement, particularly in customer service and communication regarding billing practices.
