Overview
Sonder Home Health & Hospice Care, located in Sacramento, California, provides home health and hospice services aimed at delivering skilled healthcare in the comfort of patients’ homes. They emphasize the importance of compassionate care, believing that individuals thrive in their home environments.
Services & Support
Sonder offers a range of services tailored to meet the needs of patients requiring home health care and hospice support. Their approach focuses on delivering care that respects the dignity and individuality of each person, ensuring that clients receive the assistance they need during challenging times.
Care Approach & Staff
The staff at Sonder is frequently described as compassionate and patient, with many reviewers noting the support provided during difficult moments. Clients have appreciated the home health aides and registered nurses who have been attentive and responsive to their needs. However, some feedback indicates concerns regarding leadership and management practices, suggesting that improvements could enhance the overall work environment for staff.
Who They Serve
Sonder serves individuals in need of home health and hospice care, particularly those with terminal illnesses or requiring skilled healthcare services at home. Their focus is on providing exceptional care that aligns with the personal needs of clients and their families.
Service Area
Sonder Home Health & Hospice Care operates primarily in Sacramento, California, providing services to the local community.
Scheduling & Availability
While specific details about scheduling were not provided, some reviews indicate that responsiveness and availability were key strengths of the support staff, who were noted for being reachable during times of need.
What Families Say
Feedback from families highlights a mix of experiences. Some clients have praised the compassionate care and support received during challenging times, noting that the staff were always available to assist. Conversely, concerns were raised about the professionalism of the leadership and the work environment, with some reviewers expressing dissatisfaction regarding management practices and employee treatment.
Room for Improvement
Several reviews pointed to issues with leadership and management within the organization. Concerns were raised about the professionalism of the work environment, including unstructured workload distribution and inadequate support for staff. Additionally, some clients reported dissatisfaction with the quality of care, indicating that improvements are needed to ensure consistent and safe patient care.
Summary
Sonder Home Health & Hospice Care in Sacramento, California, is dedicated to providing home health and hospice services with a focus on compassionate care. While many families have praised the quality of support received, concerns about leadership and management practices suggest that there is room for improvement in the overall work environment and patient care quality. Families considering this provider may find a mix of positive experiences alongside areas that require attention.
