Overview
Shirley Chapman Sholom Home East, located in St Paul, Minnesota, is designed to provide a range of care services, including short-term rehabilitation, long-term care, and specialized end-of-life care. The facility emphasizes a personal approach to care, aiming to create a home-like environment for its residents. With skilled nurses, therapists, and licensed care professionals available, the home focuses on guiding individuals through their personalized therapy and care plans.
Services & Support
The Shirley Chapman Sholom Home East offers various services, including skilled nursing care, short-term rehabilitation, and hospice services. The facility features an 118-bed capacity, with private bathrooms and full showers available for residents. The care model is designed to be holistic and person-centered, ensuring that each individual’s preferences and life stories are honored while receiving high-quality clinical care.
Care Approach & Staff
The care approach at Shirley Chapman Sholom Home East emphasizes a nurturing and compassionate environment. Staff members are frequently described as kind and caring, with some reviews highlighting their dedication to individual residents. However, there are concerns about staffing levels, with multiple reviews mentioning that the facility is often short-staffed, which can impact the quality of care provided. While many staff members are praised, some families have expressed dissatisfaction with the responsiveness and communication from management.
Who They Serve
The Shirley Chapman Sholom Home East caters to individuals requiring skilled nursing, long-term care, short-term rehabilitation, or end-of-life care. The facility is designed to support a diverse range of needs, ensuring that residents receive the necessary care tailored to their specific circumstances.
What Families Say
Reviews of Shirley Chapman Sholom Home East present mixed experiences. Some families express gratitude for the compassionate care their loved ones have received, noting that staff members often go above and beyond in their duties. Conversely, several reviews highlight significant concerns regarding the quality of food, responsiveness of staff, and overall management of the facility. Families have reported instances of delayed responses to care requests and have raised concerns about communication regarding their loved ones’ health conditions.
Room for Improvement
A recurring theme in the reviews is the need for improved staffing and management practices. Several families have noted that the facility is frequently short-staffed, leading to delays in care and communication. Additionally, there are concerns about the quality and nutritional value of the food provided to residents. Families have suggested that management should enhance their responsiveness to resident needs and improve overall communication with families.
Summary
Shirley Chapman Sholom Home East offers a range of care services in a nurturing environment, with a focus on personalizing care for residents. While many families appreciate the kindness of the staff and the comprehensive care options available, there are notable concerns regarding staffing levels, food quality, and management communication. Families considering this facility may wish to weigh these factors carefully based on their loved ones’ needs.
