Overview
Serengeti Care, located in Spokane, Washington, supports people of all ages in the comfort of their own homes. They offer a range of personalized home care services designed to meet individual needs, including personal care, activities of daily living, companionship, housekeeping, and meal preparation. Serengeti Care aims to provide dependable and compassionate support tailored to each client’s requirements.
Services & Support
The services provided by Serengeti Care are specialized to fit various needs, whether clients require a few hours of assistance or around-the-clock care. Their dedicated staff is committed to ensuring that each individual’s care needs are met effectively and compassionately. Families can expect a supportive environment that prioritizes the well-being of clients.
Care Approach & Staff
Clients and employees alike describe the staff at Serengeti Care as compassionate, attentive, and professional. Many reviews highlight the positive work environment, indicating that the company values both its clients and employees. Caregivers are frequently noted for their kindness and dedication, contributing to a culture of appreciation and support within the organization.
Who They Serve
Serengeti Care serves individuals of all ages, providing essential support to those needing assistance with daily activities. Their services cater to a diverse clientele, making it a versatile option for families seeking home care solutions.
What Families Say
Families express high satisfaction with Serengeti Care, often recommending the service for its compassionate and reliable caregivers. Many reviews emphasize effective communication and the staff’s willingness to address questions and concerns promptly. Clients appreciate the respectful and professional demeanor of the caregivers, contributing to a positive overall experience.
Room for Improvement
Some feedback indicates challenges with staff retention, as a few families reported issues with caregivers quitting and difficulties in scheduling. While the quality of care is generally praised, these staffing challenges have occasionally led to inconsistencies in service delivery.
Summary
Overall, Serengeti Care is recognized for its compassionate approach to home care and a supportive work environment for its staff. With a commitment to meeting the diverse needs of clients, they offer a range of services that families find valuable. Despite some challenges related to staff turnover, the positive feedback from both clients and employees highlights Serengeti Care as a reliable choice for in-home support in Spokane, Washington.
