Overview
Senior Helpers, located in Newark, Delaware, offers compassionate and personalized home health care services tailored to the unique needs of seniors. Established in 2007, the organization focuses on helping seniors maintain their independence and dignity in the comfort of their own homes.
Services & Support
Senior Helpers provides a comprehensive suite of services that include assistance with daily living activities, personal care, and specialized care for conditions such as Alzheimer’s and dementia. Their dedicated caregivers are trained to offer support that allows seniors to age in place while ensuring their safety and well-being.
Care Approach & Staff
The staff at Senior Helpers is described as compassionate and professional, with a strong emphasis on understanding the individual needs of clients. Many families have noted that caregivers communicate regularly, which helps in building trust and ensuring that care is tailored effectively. Some caregivers receive specialized training in dementia care, which can be particularly beneficial for families dealing with such conditions.
Who They Serve
Senior Helpers caters to a diverse range of seniors, including those requiring daily assistance, as well as individuals with chronic diseases such as Parkinson’s. Their services are designed to support aging in place, allowing clients to receive the care they need while remaining in familiar surroundings.
Service Area
The service area for Senior Helpers includes Newark and surrounding communities such as Hockessin, Edgemoor, Bear, Claymont, Delaware City, New Castle, Rockland, Saint Georges, Yorklyn, and Wilmington.
What Families Say
Families have expressed satisfaction with the services provided by Senior Helpers, highlighting the quality of care and the genuine compassion shown by caregivers. One family noted that the service has given their loved one a sense of independence while alleviating worries for the family. However, there have been mentions of less welcoming interactions with some staff, which could impact the overall experience for potential clients.
Room for Improvement
While many families have praised the quality of care, there are concerns about the demeanor of some staff members, particularly regarding communication. Ensuring that all staff members maintain a welcoming and polite attitude could enhance the overall experience for families seeking support.
Summary
Senior Helpers in Newark, Delaware, is committed to providing high-quality, personalized home care services that prioritize the needs of seniors and their families. With a range of services tailored to support independence, the organization has received positive feedback for its compassionate staff. Addressing areas of improvement in communication could further strengthen the trust and satisfaction of families utilizing their services.
