Overview
Rose’s Agency Home Care, located in Los Angeles, California, provides compassionate and reliable home health care services to help clients live comfortably and safely at home. With over 10 years of experience, the agency specializes in assisting elderly individuals and those with various medical conditions, including Alzheimer’s, dementia, multiple sclerosis, ALS, Parkinson’s, and cancer. Their dedicated team is committed to offering personalized care and support tailored to each client’s needs.
Services & Support
Rose’s Agency Home Care offers a range of services designed to meet the unique needs of their clients. This includes in-home caregiving, care management, scheduling coordination, and patient and family advocacy. Their caregivers are trained to assist with both essential physical needs and more complex responsibilities, ensuring that clients can maintain their independence while receiving the support they require.
Care Approach & Staff
The staff at Rose’s Agency Home Care are frequently described as compassionate and professional. Caregivers are noted for their meticulous attention to detail and their ability to provide comfort during challenging times, such as hospice care. The agency emphasizes a supportive work environment for its caregivers, which contributes to a positive experience for both staff and clients. Management is also recognized for being approachable and responsive to concerns, which helps foster a collaborative atmosphere.
Who They Serve
Rose’s Agency Home Care serves a diverse clientele, including elderly individuals and those with specific health conditions requiring ongoing support. Families have reported that caregivers become trusted companions, significantly improving their loved ones’ quality of life. The agency’s commitment to understanding and addressing individual needs is a key aspect of their service.
What Families Say
Families have expressed gratitude for the care provided by Rose’s Agency Home Care, highlighting the compassionate nature of the caregivers and the agency’s responsiveness to their needs. Many reviews emphasize the strong sense of teamwork and support among staff, contributing to a positive caregiving experience. However, there are some concerns regarding reliability and communication, with a few families noting issues with staff involvement in personal matters and difficulties in obtaining requested documentation.
Room for Improvement
While many families have had positive experiences, there are mentions of reliability issues and concerns about staff interactions with clients. Some families reported difficulties in communication and responsiveness to specific requests, indicating that there may be areas for improvement in ensuring consistent service delivery.
Summary
Overall, Rose’s Agency Home Care is recognized for its compassionate and dedicated caregiving services in Los Angeles, California. The agency focuses on providing personalized care tailored to individual needs, with a team of professional and caring staff. While many families commend the agency for its support and quality of care, addressing the noted concerns could enhance the overall experience for clients and their families.
