Overview
Right at Home, located in Waunakee, Wisconsin, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers focus on delivering personalized support, including companionship, hygiene assistance, respite care, and physical help, all designed to foster independent living at home.
Services & Support
Right at Home offers a range of services tailored to meet the unique needs of each client. Their caregivers provide companionship and personal care, including hygiene support and assistance with daily activities. The agency also offers respite care, allowing family members a break while ensuring their loved ones receive quality care. With 24/7 availability, Right at Home is committed to being there for clients at any time, including holidays and weekends.
Care Approach & Staff
The staff at Right at Home are frequently described as compassionate, professional, and responsive. Families have noted that caregivers are carefully selected for their ability to connect with clients, particularly in challenging situations, such as those involving cognitive impairments. The agency emphasizes the importance of communication, with management actively involved in the care process, ensuring that clients receive the support they need. This hands-on approach fosters a sense of trust and reliability among families.
Who They Serve
Right at Home serves seniors and adults with disabilities, providing care that is sensitive to their individual needs. Many families have expressed gratitude for the agency’s ability to handle various behaviors with kindness and understanding, making them a preferred choice for those seeking in-home support for their loved ones.
What Families Say
Families have shared overwhelmingly positive experiences with Right at Home, highlighting the caring nature of the staff and the effective communication from management. Many reviews commend the agency for creating a family-like atmosphere, where caregivers become extended family members to clients. However, there was a noted instance of scheduling miscommunication that caused inconvenience for one family, emphasizing the importance of consistent appointment management.
Room for Improvement
While many families express high satisfaction with the services provided by Right at Home, there have been concerns regarding appointment scheduling and communication. One family reported difficulties in coordinating an intake appointment, which created stress during a critical time. Addressing these operational challenges could enhance the overall experience for clients.
Summary
Right at Home in Waunakee, Wisconsin, is dedicated to providing compassionate in-home care tailored to the needs of seniors and adults with disabilities. With a focus on personalized service and a responsive staff, families have found a reliable partner in caring for their loved ones. While there are areas for improvement in scheduling, the overall sentiment reflects a commitment to quality care and support.