Overview
Right at Home, located in Sacramento, California, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a variety of services, including companionship, hygiene support, respite care, and physical assistance, all designed to help loved ones live independently at home. The agency emphasizes the importance of creating custom care plans that cater to the unique needs of each individual.
Services & Support
Right at Home offers a broad range of services tailored to meet the specific needs of their clients. They provide 24/7 care, including support during holidays, weekends, and overnight. Clients can expect assistance with daily activities, companionship, and specialized care plans that address varying levels of need. The agency is also noted for its SAFE Care program, which offers flexible care solutions for families requiring less traditional hours of support.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate and dedicated. Many reviews highlight the positive work environment fostered by the management, which is said to contribute to high caregiver morale. Staff members are commended for their responsiveness and commitment to understanding the needs of clients and their families. Some caregivers have shared personal experiences that enhance their ability to connect with clients, such as prior caregiving for elderly family members.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, providing them with the necessary support to maintain their independence at home. Families have reported that the services offered have allowed their loved ones to remain in familiar surroundings, which is often crucial for their well-being.
What Families Say
Families appreciate the responsiveness and attentiveness of Right at Home’s staff. Many reviews express satisfaction with the quality of care and support provided. One family noted that the agency’s services have been instrumental in allowing their loved ones to stay in their cherished home, while another described the communication and consistency as outstanding. However, some negative experiences were reported, particularly regarding the initial caregiver’s behavior, which led to concerns about misunderstandings and mischaracterizations of clients.
Room for Improvement
Some families have expressed concerns regarding the initial caregiver experiences, including misunderstandings that led to negative assumptions being recorded in client files. This has raised issues about the importance of thorough training and consistent communication among caregivers to ensure that clients feel respected and understood.
Summary
Right at Home in Sacramento, California, offers a comprehensive range of in-home care services for seniors and adults with disabilities. With a focus on personalized care plans and a commitment to client satisfaction, the agency strives to provide quality support for families. While many families report positive experiences with caregivers, there are areas where improvements could enhance client interactions and overall service quality.
