Overview
Right at Home, located in Reno, Nevada, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones live independently at home, with a focus on creating custom care plans tailored to individual needs. The agency offers 24/7 service, ensuring support is available during holidays, weekends, evenings, and overnight.
Services & Support
Right at Home offers a range of services including companionship, hygiene support, respite care, and physical assistance. The agency emphasizes the importance of personalized care, collaborating with families to develop care plans that meet specific needs.
Care Approach & Staff
The caregivers at Right at Home have received positive feedback for their compassion and dedication. Many reviewers noted that the staff genuinely care about their clients and work hard to ensure their well-being. Families have appreciated the professionalism and courteousness of the caregivers, who are described as attentive and respectful. However, some reviews mentioned inconsistencies in staffing and scheduling, which can lead to uncertainty in care.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities in the Reno area and throughout Northern Nevada. Families have shared their experiences of relying on the agency for various levels of care, from transportation to daily living assistance, helping their loved ones maintain independence.
What Families Say
Reviews of Right at Home are mixed. Many families express gratitude for the quality of care and support their loved ones have received, highlighting the kindness and helpfulness of the staff. One family noted that the agency allowed their elderly relative to live independently while receiving necessary care. Conversely, some families reported negative experiences regarding communication and scheduling issues, leading to concerns about reliability and organization.
Room for Improvement
Several reviews indicated areas for improvement, particularly concerning communication and scheduling. Families expressed disappointment with the lack of timely updates about caregiver availability and changes to service schedules. Additionally, some reviewers mentioned that the management style could be more supportive and organized to enhance the overall experience for both staff and clients.
Summary
Right at Home in Reno, Nevada, is dedicated to providing in-home care for seniors and adults with disabilities. While many families commend the compassionate caregivers and the personalized approach to care, there are concerns about communication and scheduling that the agency may need to address. Overall, Right at Home has built a reputation for caring services, but potential clients may want to inquire about staffing consistency and management practices.
