Overview
Right at Home, located in Grosse Pointe, Michigan, provides trusted in-home care for seniors and adults with disabilities. They focus on helping loved ones live independently at home while offering peace of mind to families. The company is known for its commitment to quality care and customer service.
Services & Support
Right at Home offers a variety of services tailored to individual needs, including companionship, hygiene support, respite care, and physical assistance. Their caregivers are highly trained and work collaboratively with families to create custom care plans that address specific situations. The organization provides care 24/7, ensuring support is available during holidays, weekends, evenings, and overnight.
Care Approach & Staff
The staff at Right at Home are frequently described as professional, caring, and efficient. Families have noted that the caregivers are kind and trusted, providing excellent service that meets the expectations of clients. The franchise owner is recognized for her hands-on approach and dedication to improving services, demonstrating a commitment to both clients and their families.
Who They Serve
Right at Home serves seniors and adults with disabilities, tailoring their services to meet the unique needs of each individual. They have been noted for their willingness to assist clients regardless of age, as demonstrated by their support for clients with physical disabilities.
What Families Say
Families have expressed high satisfaction with Right at Home, highlighting the exceptional customer service provided by the company president. Many reviewers have praised the staff for their compassion and dedication to care. One family noted a particular instance where urgent care was arranged quickly, emphasizing the company’s responsiveness and ability to meet critical needs.
Room for Improvement
While the reviews highlight many positive aspects of Right at Home, some families noted the importance of clear communication regarding care plans and services. Ensuring that all family members are informed and involved in the care process could enhance the overall experience.
Summary
Right at Home in Grosse Pointe, Michigan, stands out for its dedicated in-home care services for seniors and adults with disabilities. With a focus on individualized care and a compassionate staff, they aim to help clients maintain their independence while providing families with peace of mind. The company is well-regarded for its quick response times and commitment to customer service.
