Overview
Right at Home, located in Greenwood Village, Colorado, provides trusted in-home care for seniors and adults with disabilities. The agency focuses on creating custom care plans in collaboration with clients to ensure personalized support. Their services include companionship, hygiene assistance, respite care, and physical support, enabling loved ones to maintain independence at home. Right at Home operates 24/7, including holidays and weekends, to accommodate various needs.
Services & Support
Right at Home offers a range of services designed to support individuals in their homes. Their caregivers provide companionship and assistance with daily living activities, which can include hygiene support and respite care. The agency emphasizes the importance of customized care plans to cater to the unique situations of each client.
Care Approach & Staff
The staff at Right at Home has received positive feedback for their professionalism and responsiveness. Caregivers are frequently described as accommodating and compassionate, fostering strong relationships with clients. The agency’s office staff is noted for being supportive and attentive, ensuring that caregivers and clients receive the help they need. The training provided to caregivers is also highlighted as engaging and educational, contributing to a positive work environment.
Who They Serve
Right at Home serves seniors and adults with disabilities, focusing on those who require assistance to live independently at home. The agency’s caregivers often develop meaningful connections with their clients, enhancing the overall caregiving experience.
What Families Say
Many families express satisfaction with the care provided by Right at Home. Clients appreciate the flexibility of schedules and the quality of caregivers. Positive experiences include caregivers being punctual, friendly, and knowledgeable. However, some families have noted challenges with communication and scheduling, particularly regarding caregiver availability and responsiveness from the office staff. While many report a rewarding experience, there are also concerns about high turnover rates among caregivers and occasional difficulties in reaching office personnel.
Room for Improvement
Several reviews indicate a need for improvement in communication and scheduling. Some families have experienced delays in responses from the office and expressed concerns about a lack of backup caregivers when primary caregivers are unavailable. Additionally, there are mentions of inconsistent experiences with caregiver quality, highlighting the importance of effective management and support.
Summary
Right at Home in Greenwood Village, Colorado, offers a range of in-home care services tailored to the unique needs of seniors and adults with disabilities. The agency is praised for its dedicated staff and flexible scheduling but faces challenges in communication and caregiver turnover. Families seeking personalized in-home care may find value in the services provided, while also noting areas for improvement.
