Overview
Right at Home, located in Charlottesville, Virginia, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a range of services, including companionship, hygiene support, respite care, and physical assistance, helping loved ones maintain their independence at home. They emphasize the creation of custom care plans in collaboration with families to ensure the best possible care tailored to individual needs.
Services & Support
Right at Home offers a variety of services designed to meet the unique needs of each client. Their caregivers provide companionship and assistance with daily activities, ensuring that seniors can live comfortably at home. The agency is available 24/7, including holidays, weekends, and overnight, which allows for flexible support as needed.
Care Approach & Staff
Families have reported that the staff at Right at Home are attentive and responsive, customizing their approach based on individual requirements. Many reviews highlight the compassion and dedication of the caregivers, with one family noting that the entire team, from the nurse manager to the aides, provided excellent care. The agency’s commitment to communication and collaboration with families is frequently praised, reinforcing a partnership approach in care.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, offering services that support both independence and quality of life. Their ability to customize care plans makes them a suitable option for families seeking tailored support for their loved ones.
What Families Say
Reviews from families highlight the caring nature of the Right at Home staff, with many expressing gratitude for the personalized care provided. One family mentioned that the agency was instrumental in helping their loved one remain in their apartment, emphasizing the effective communication and partnership in care. While most experiences were positive, there was an isolated incident involving a caretaker that was promptly addressed by the agency, demonstrating their commitment to maintaining high standards of care.
Room for Improvement
While the majority of feedback on Right at Home is positive, there was one report of a negative experience with a nighttime caregiver. However, this incident was addressed swiftly by the agency, which took disciplinary action and offered a refund. This suggests a commitment to quality control and responsiveness to concerns.
Summary
Right at Home in Charlottesville, Virginia, is recognized for its compassionate and responsive in-home care services tailored to seniors and adults with disabilities. With a focus on creating customized care plans and maintaining open communication with families, they strive to enhance the quality of life for their clients. Despite isolated incidents, the agency’s overall commitment to care and improvement has garnered positive reviews from families.
