Overview
Right at Home, located in Annapolis, Maryland, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones live independently at home, and they create custom care plans to meet the unique needs of each client.
Services & Support
Right at Home offers a variety of services including companionship, hygiene support, respite care, and physical assistance. Their caregivers are available 24/7, ensuring that support is accessible during holidays, weekends, evenings, and overnight. Families have noted the comprehensive nature of their introduction packet and the responsiveness of the staff, particularly when schedules change.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate and dedicated. Many families have shared positive experiences, highlighting the staff’s commitment to providing personalized care. Clients have appreciated the consistency of caregivers, which fosters familiarity and comfort for their loved ones. The staff is noted for their effective communication, ensuring that families are informed about any changes in care schedules.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, providing care that allows them to maintain independence in their own homes. Families have expressed satisfaction with the care provided to their loved ones, particularly in challenging times.
What Families Say
Reviews reflect a mix of experiences with Right at Home. Many families commend the agency for its caring staff and effective communication. One family expressed gratitude for the support received during a difficult transition, noting that the caregivers made the process easier. However, some concerns were raised regarding professionalism and the management’s availability, indicating a need for improvement in those areas.
Room for Improvement
While many families have had positive experiences, there are mentions of unprofessional behavior and issues with management’s responsiveness. Some families have expressed concerns about the verification of caregiver credentials, which highlights an area for potential enhancement in the agency’s operations.
Summary
Right at Home in Annapolis, Maryland, offers a range of in-home care services tailored to the needs of seniors and individuals with disabilities. With a focus on personalized care and 24/7 availability, they have garnered positive feedback from many families. However, attention to management practices and caregiver credential verification may enhance their overall service quality.
