Overview
Residential Home Health & Hospice, located in Lapeer, Michigan, provides a range of home health and hospice services tailored to meet individual patient needs. The organization employs skilled healthcare professionals and utilizes advanced technologies to deliver compassionate, patient-centered care in the comfort of patients’ homes.
Services & Support
The services offered by Residential Home Health & Hospice include home health care, palliative care, and hospice services. They provide skilled nursing care, physical therapy, and support from social workers to assist patients and their families through various health challenges. Families have noted the positive impact of their services, especially in facilitating smooth transitions between home health care and hospice care.
Care Approach & Staff
Clients frequently commend the staff for their compassionate and professional approach. Nurses and therapists are described as friendly, attentive, and dedicated to providing high-quality care. Many families have shared experiences of staff members going above and beyond, fostering a sense of family and trust during challenging times. The physical therapists are also highlighted for their ability to motivate and support patients in their recovery journeys.
Who They Serve
Residential Home Health & Hospice serves a diverse clientele, including individuals requiring home health care, those in need of hospice services, and patients recovering from surgery. The organization is particularly noted for its supportive care for elderly patients and those with chronic conditions, ensuring that they receive the necessary assistance while remaining in their homes.
Service Area
While the primary focus is on Lapeer, Michigan, Residential Home Health & Hospice serves various communities across the state and beyond, including locations in Florida, Illinois, Kansas, Missouri, Ohio, and Pennsylvania.
Scheduling & Availability
Families have reported that scheduling services with Residential Home Health & Hospice is generally straightforward, with many expressing satisfaction with the promptness of service initiation. However, some families have noted occasional challenges with timely delivery of supplies, which may require proactive communication with the agency.
What Families Say
Overall, families express gratitude for the care provided by Residential Home Health & Hospice, often highlighting the exceptional quality of nursing and therapy services. Many reviews reflect a strong sense of appreciation for the staff’s dedication to patient well-being, with specific mentions of individual caregivers who have made a significant impact on their loved ones’ lives.
Room for Improvement
Some families have experienced difficulties with communication, particularly when trying to reach the office by phone. Additionally, there have been reports of logistical issues regarding the timely delivery of medical supplies, which may affect the overall service experience.
Summary
Residential Home Health & Hospice in Lapeer, Michigan, is recognized for its compassionate nursing and therapy services that prioritize patient comfort and care. While there are areas for improvement in communication and supply logistics, the overall feedback from families highlights a commitment to high-quality, patient-centered care.