Overview
relieveme home care, located in Augusta, Georgia, is a full-service private home care agency that provides a comprehensive range of healthcare services. Their offerings include skilled nursing, personal care aides, and companion or sitter aides for clients of all ages who are functionally impaired and require assistance in the comfort of their own homes.
Services & Support
The agency focuses on delivering a variety of health care services tailored to meet the needs of clients. These services are designed to support individuals in maintaining their independence and improving their overall health. The staff is available 24 hours a day, seven days a week, ensuring that clients receive the assistance they need at any time.
Care Approach & Staff
Relieveme home care emphasizes client satisfaction and strives to create a supportive environment for those they serve. While some reviews highlight the caring nature of the owner and their commitment to resolving complaints, others express concerns regarding staffing issues and professionalism among caregivers. There are mixed experiences reported, with some clients noting unprofessional behavior and inconsistent attendance from staff.
Who They Serve
The agency caters to clients of all ages who are functionally impaired, providing personalized care that aims to meet individual needs. Their services are designed to assist those who may require additional support due to health challenges.
Service Area
Relieveme home care serves various counties in Georgia, including Burke, Columbia, Emanuel, Jefferson, Jenkins, Laurens, Lincoln, McDuffie, Richmond, Washington, Wilkes, and Wilkinson. This broad service area allows them to reach a diverse client base.
What Families Say
Feedback from families has been varied. Some clients appreciate the caring approach of the owner and the agency’s long-standing presence in the community, indicating a level of trust and reliability. However, there are also significant concerns regarding staff professionalism and reliability, with reports of caregivers being late or not showing up at all. These mixed reviews highlight the importance of consistent service delivery in home care.
Room for Improvement
Multiple reviews point to a need for improvement in staff professionalism and reliability. Issues such as caregiver attendance and communication from office staff have been noted as areas that require attention to enhance the overall client experience.
Summary
Relieveme home care in Augusta, Georgia, offers a range of home health care services aimed at supporting clients of all ages. While the agency has a commitment to client satisfaction and a caring approach, feedback suggests that there are challenges related to staff professionalism and reliability that need to be addressed. Families considering this agency may want to weigh both positive experiences and areas for improvement.
