Overview
Reliance Home Health Care, located in Greenacres, Florida, was established in 2006 and focuses on the well-being of its patients. This locally owned agency is recognized as a trusted resource for home health care in Palm Beach County. The team is dedicated to providing compassionate care and education to seniors and their families, ensuring that patients can live their lives to the fullest.
Services & Support
Reliance Home Health Care offers a variety of home care services tailored to meet the health-related needs of its clients. Services include physical therapy and occupational therapy, among others. The agency emphasizes the importance of not only caring for homebound individuals but also educating both patients and their loved ones.
Care Approach & Staff
The staff at Reliance Home Health Care is frequently described as compassionate and empathetic. Reviewers have highlighted the dedication of the team, noting their willingness to go above and beyond for both patients and their families. The owner is recognized for his leadership and commitment to providing high-quality care, while staff members are seen as reliable and kind.
Who They Serve
Reliance Home Health Care primarily serves seniors in the Greenacres area, focusing on those who are homebound or require assistance following medical procedures. The agency aims to enhance the quality of life for its patients through personalized care plans.
Scheduling & Availability
Families have reported positive experiences with the responsiveness of Reliance Home Health Care. In urgent situations, staff members have been noted to quickly connect clients with caregivers, ensuring that immediate needs are met.
What Families Say
Feedback from families indicates a high level of satisfaction with the care provided by Reliance Home Health Care. Many reviewers commend the staff for their compassion and dedication, highlighting specific caregivers who have made a significant impact during challenging times. However, there are also concerns regarding inconsistent experiences with some staff members and the continuity of care.
Room for Improvement
Some families have expressed dissatisfaction with certain aspects of the agency, mentioning issues such as lack of follow-up and responsiveness from specific staff members. These concerns suggest that there may be variability in the quality of care experienced by different clients.
Summary
Reliance Home Health Care stands out for its compassionate and dedicated approach to home health services in Greenacres, Florida. While many families have praised the agency for its empathetic staff and effective care, there are occasional concerns about consistency in service delivery. Overall, Reliance Home Health Care aims to provide a supportive environment for seniors and their families.
