Overview
Reliable Aid Inc., located in Wilmington, Delaware, is a home healthcare service focused on supporting family caregivers. The organization enables family members who provide care to their loved ones to receive financial compensation, thereby recognizing their invaluable contributions. Reliable Aid Inc. is dedicated to maintaining high standards of care and facilitating the process for families looking to become paid caregivers under the Medicaid Long-Term Health Program.
Services & Support
Reliable Aid Inc. offers a range of services aimed at assisting family caregivers. Their approach includes providing information and guidance to families about the process of becoming paid caregivers. Many families have expressed appreciation for the thorough and clear explanations provided by the staff, which help them navigate their options effectively. The organization emphasizes a supportive environment where caregivers feel valued and acknowledged for their efforts.
Care Approach & Staff
The staff at Reliable Aid Inc. is frequently described as professional, friendly, and compassionate. Families have noted the team’s willingness to go the extra mile, addressing their needs with genuine care and efficiency. The organization’s director and coordinators are particularly highlighted for their hands-on approach and responsiveness, creating a welcoming atmosphere for both caregivers and clients.
Who They Serve
Reliable Aid Inc. primarily serves family members who provide care to loved ones enrolled in the Medicaid Long-Term Health Program. This focus allows them to cater specifically to the needs of families seeking financial compensation for their caregiving efforts. The organization aims to support these caregivers by providing the necessary resources and information to enhance their caregiving experience.
What Families Say
Feedback from families indicates a high level of satisfaction with the services provided by Reliable Aid Inc. Many have praised the staff for their professionalism and the ease of communication. Clients have shared positive experiences regarding the responsiveness of the team, particularly highlighting the assistance received from specific staff members. However, there have been some concerns raised about the availability of female caregivers, which a few potential clients found disappointing.
Room for Improvement
While many families have had positive experiences, some potential clients have expressed concerns regarding the availability of caregivers, particularly female caregivers. Instances of communication issues, such as receiving important information via text rather than direct conversation, were noted as areas for improvement.
Summary
Reliable Aid Inc. is a home healthcare provider in Wilmington, Delaware, dedicated to supporting family caregivers. With a focus on professionalism and compassionate care, the organization aims to facilitate the process for families looking to receive compensation for their caregiving efforts. While many families report positive experiences, addressing concerns about caregiver availability could enhance their service offering further.
