Overview
Professional Assistance For Seniors, Inc, located in Rochester, New York, is a dedicated in-home care service provider with over 20 years of experience. The agency is committed to helping seniors and individuals with various health challenges, including Alzheimer’s and dementia, maintain their independence while receiving personalized care in the comfort of their own homes. They serve clients across Monroe, Wayne, Ontario, Livingston, and Genesee Counties.
Services & Support
Professional Assistance For Seniors, Inc offers a comprehensive range of in-home care services designed to meet the unique needs of each client. Their services include companion care, personal care, and advocacy, as well as support for end-of-life care. The agency prides itself on providing highly trained, bonded, and insured caregivers who focus on delivering quality care tailored to each individual’s requirements.
Care Approach & Staff
The staff at Professional Assistance For Seniors is frequently described as friendly, professional, and compassionate. Many caregivers express a deep commitment to their roles, often highlighting the supportive and appreciative work environment fostered by the leadership. The company emphasizes teamwork and communication, ensuring that caregivers feel valued and empowered to provide the best possible care to their clients. Families have noted the importance of having caregivers who are not only skilled but also genuinely care for the well-being of their loved ones.
Who They Serve
The agency primarily serves seniors and individuals with specific health conditions, such as Alzheimer’s, dementia, arthritis, and diabetes. Families seeking assistance for their loved ones can expect a personalized approach that focuses on enhancing the quality of life for clients while allowing them to remain in their homes.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive from Professional Assistance For Seniors. They appreciate the professionalism and customer service provided by both the office staff and caregivers. Many families have expressed gratitude for the agency’s ability to accommodate their needs, ensuring that caregivers are consistently available and responsive. The personal connections formed between caregivers and clients are frequently highlighted, with families noting how these relationships enhance the overall care experience.
Room for Improvement
While the majority of feedback is overwhelmingly positive, some families have mentioned the desire for even more flexibility in scheduling and coverage options. This suggests that there may be opportunities for the agency to further enhance their service offerings.
Summary
Professional Assistance For Seniors, Inc stands out as a reputable in-home care provider in Rochester, New York, known for its compassionate and dedicated staff. With a focus on personalized care, the agency has built a strong reputation among families seeking support for their loved ones. The commitment to quality service and the well-being of clients is evident in the positive feedback from both caregivers and families alike.
