Overview
PrimeCare Home Health, located in Longview, Texas, provides a range of home health services tailored to meet the needs of homebound patients. The organization emphasizes a Care Team approach, collaborating with physicians and care teams to ensure coordinated services and continuity of care.
Services & Support
PrimeCare Home Health offers various services, including skilled nursing, physical therapy, chronic care management, medication management, and wound care. Their team is available 24/7 for on-call support, ensuring that patients receive timely assistance as needed. The organization focuses on creating individualized Plans of Care, which are developed in conjunction with patients, their families, and their physicians. This collaborative approach aims to address the unique needs of each patient while promoting their overall well-being.
Care Approach & Staff
The staff at PrimeCare Home Health is composed of licensed nurses, including Registered Nurses (RNs) and Licensed Vocational Nurses (LVNs), who are experienced in various specializations. They aim to minimize gaps in care and support patients through smooth transitions from hospital stays. The organization prioritizes education and preventive measures to help avoid emergency situations and unplanned hospital readmissions.
What Families Say
Feedback from families highlights a mix of experiences with PrimeCare Home Health. Many express gratitude for the team’s responsiveness and dedication, noting that they felt supported whenever they had questions or concerns. However, some reviews indicate that there have been issues with office handling and communication, particularly regarding changes in nursing staff without prior notice. This inconsistency has led to concerns about the continuity of care.
Room for Improvement
While many families appreciate the care provided by PrimeCare Home Health, some have pointed out challenges related to communication and the handling of patient transitions. It may be beneficial for the organization to enhance their communication processes to ensure that patients and their families are fully informed about any changes in care.
Summary
PrimeCare Home Health in Longview, Texas, offers comprehensive home health services with a focus on patient-centered care. With a dedicated team of licensed nurses and a commitment to coordinating care, they strive to support the well-being of homebound patients. While many families have had positive experiences, addressing communication issues could further enhance the quality of service provided.
