Overview
Preferred Care at Home of Metrowest Boston, located in Framingham, Massachusetts, has been dedicated to enhancing the lives of seniors since 1984. The agency offers tailored home care services designed to support the independence and dignity of its clients. With a commitment to compassion and reliability, Preferred Care at Home aims to be a trusted partner for elder care services, treating clients like family.
Services & Support
Preferred Care at Home provides a wide range of non-medical services that cater to various needs, including Hospital-to-Home Transition Care, Companion Care, Homemaker Care, Personal Care, Dementia and Alzheimer’s Care, and End-of-Life Care. Services are customizable, with options available from one hour to 24 hours per day, depending on the client’s requirements. The agency also offers live-in caregiver support for those needing around-the-clock assistance.
Care Approach & Staff
The staff at Preferred Care at Home is frequently described as compassionate, organized, and attentive to the unique needs of each client. The owner is noted for being highly responsive and involved, ensuring that families feel supported during challenging times. Caregivers are selected based on their experience and ability to provide personalized care, which has resulted in positive feedback from clients regarding the quality of support received.
Who They Serve
Preferred Care at Home serves seniors and individuals recovering from hospitalization or surgery, providing assistance during transitional periods. Families have expressed gratitude for the agency’s ability to match caregivers with specific needs, ensuring that clients receive the right type of support in a familiar environment.
Service Area
The agency operates in Framingham and surrounding areas, including Ashland, Holliston, Hopkinton, Natick, and Sherborn. This local presence allows them to offer timely and accessible support to families in the MetroWest Boston region.
What Families Say
Families consistently highlight the professionalism and compassion of the staff. Many reviews mention the positive experiences their loved ones had with caregivers, noting the kindness and dedication shown during difficult times. The owner’s personal involvement and quick response times have also been praised, contributing to a sense of trust and reliability.
Room for Improvement
While many families have had positive experiences, a few noted that the agency could improve in areas such as scheduling flexibility to accommodate last-minute changes. Overall, the feedback remains largely favorable, with families appreciating the quality of care provided.
Summary
Preferred Care at Home of Metrowest Boston stands out for its commitment to compassionate, personalized care for seniors and individuals in need of support. With a wide range of services and a dedicated staff, the agency has built a reputation for reliability and excellence in home care. Families can feel confident in the agency’s ability to provide the necessary support during challenging times.
