Overview
Preferred Care at Home of Cape Coral and Fort Myers, located in Cape Coral, Florida, has been dedicated to enhancing the quality of life for clients since 1984. The agency emphasizes maintaining dignity and independence while providing compassionate care. They refer only reliable and experienced caregivers, ensuring that clients receive the support they need in the comfort of their homes.
Services & Support
Preferred Care at Home offers a variety of non-medical services tailored to meet the needs of seniors. Their services include Hospital-to-Home Transition Care, Companion Care, Homemaker Care, Personal Care, Dementia and Alzheimer’s Care, and 24-Hour Live-in Care, among others. The agency is committed to providing flexible care options, available from 1 to 24 hours a day, to ensure peace of mind for clients and their families.
Care Approach & Staff
The caregivers at Preferred Care at Home are noted for their kindness, compassion, and professionalism. Families have praised the staff for their ability to connect with clients, particularly those with Alzheimer’s and other cognitive challenges. Caregivers are described as attentive, capable of anticipating needs, and dedicated to enhancing the mental and emotional well-being of those they assist. The agency is recognized for treating their staff well, fostering a supportive team environment.
Who They Serve
Preferred Care at Home serves a diverse clientele, primarily focusing on seniors and individuals requiring assistance with daily activities. Their caregivers are trained to handle specific needs, including those related to dementia and Alzheimer’s care, ensuring that clients receive specialized support.
What Families Say
Families have expressed gratitude for the compassionate care provided by Preferred Care at Home. Many reviews highlight the positive impact caregivers have on their loved ones, noting how they form meaningful connections. Clients appreciate the agency’s responsiveness and the thoroughness of their services. However, there have been some concerns regarding organization and communication, with a few families mentioning instances of late arrivals and missed communications.
Room for Improvement
While many families have had positive experiences, some reviews indicate areas for improvement. Concerns have been raised about organizational issues, including communication lapses and timing of caregiver arrivals. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
Preferred Care at Home of Cape Coral and Fort Myers offers a compassionate approach to senior care, focusing on dignity and individualized support. With a range of services designed to meet the unique needs of each client, the agency is committed to providing quality care. While the majority of feedback is positive, addressing organizational challenges could further strengthen their reputation as a trusted provider in the community.
