Overview
Perpetual Home Care, located in Raleigh, North Carolina, is a locally owned and operated home health care provider dedicated to enriching the lives of clients and providing peace of mind for their families. The organization prides itself on its commitment to treating every individual with dignity and respect, ensuring that clients receive high standards of care and professionalism.
Services & Support
Perpetual Home Care offers a range of services designed to support individuals in need of home health care. Their team is experienced in coordinating patient discharge plans and navigating post-acute transitions. Families can expect assistance from caregivers who are not only skilled but also genuinely compassionate, providing a nurturing environment for clients. The organization also collaborates with major long-term care insurance providers, handling claim filing and billing directly to the insurance company, which simplifies the process for families.
Care Approach & Staff
The caregivers at Perpetual Home Care are frequently described as professional, caring, and dedicated to their clients. Reviews highlight the staff’s ability to provide personalized care, with many caregivers bringing prior experience in elderly care. The organization emphasizes a team approach, ensuring that every interaction is met with integrity and compassion. Clients and their families appreciate the consistent communication and support from both the administrative and caregiving staff.
Who They Serve
Perpetual Home Care serves a diverse clientele, including elderly individuals and those requiring additional support due to health conditions such as Alzheimer’s Disease. The organization is dedicated to providing tailored care that meets the unique needs of each client, fostering trust and comfort during home care visits.
What Families Say
Families express high satisfaction with Perpetual Home Care, noting the reliability and compassion of the staff. Many reviewers highlight the peace of mind they experience knowing their loved ones are in capable hands. One family shared that their loved one felt a sense of trust in the caregivers, stating, “I trust the lady who is taking care of me.” Overall, the feedback underscores the quality of care provided and the positive impact on clients’ well-being.
Room for Improvement
While many families have shared positive experiences, there may be occasional challenges related to scheduling or specific caregiver availability. However, the overall response indicates a strong commitment to addressing any concerns that arise.
Summary
Perpetual Home Care in Raleigh, North Carolina, stands out for its compassionate, professional caregivers and commitment to high-quality home health care. The organization provides essential support for families, ensuring that clients receive the care they need in a respectful and dignified manner. With a focus on collaboration and communication, Perpetual Home Care is a trusted choice for home health services in the community.
