Overview
Paragon Home Care, located in Philadelphia, Pennsylvania, is a leading home health care service provider dedicated to delivering compassionate and reliable care. The agency is well-regarded for its supportive environment, both for clients and caregivers, fostering a sense of family among staff and clients alike.
Services & Support
Paragon Home Care offers a range of home health services designed to meet the diverse needs of their clients. Families have noted the agency’s commitment to maintaining excellent communication and providing hands-on support. For instance, caregivers assist clients with technology issues, demonstrating patience and a willingness to educate, which enhances the overall experience for both clients and their families.
Care Approach & Staff
The staff at Paragon Home Care is frequently described as compassionate, professional, and attentive. Caregivers are praised for their reliability and dedication, ensuring that clients receive the care they need. The agency emphasizes teamwork among its employees, creating a positive work environment where staff members feel valued and supported. This approach not only benefits employees but also translates into better care for clients.
Who They Serve
Paragon Home Care primarily serves elderly clients and individuals with disabilities, offering personalized care tailored to their specific needs. Families appreciate the availability of Spanish-speaking caregivers, which enhances communication and comfort for clients from diverse backgrounds.
What Families Say
Families have expressed gratitude for the level of care provided by Paragon Home Care. Many reviews highlight the agency’s responsiveness and the dedication of their staff. Clients have reported feeling relieved and supported, particularly in situations that require 24-hour care. While most feedback is overwhelmingly positive, there are mentions of occasional challenges with front desk staff, indicating areas for potential improvement.
Room for Improvement
Some families have noted that certain staff members at the front desk can be perceived as less patient when addressing questions. Additionally, there were concerns about the treatment of family caregivers in specific situations. Addressing these issues could enhance the overall experience for families interacting with the agency.
Summary
In summary, Paragon Home Care is recognized for its compassionate approach to home health care in Philadelphia. With a strong emphasis on teamwork and communication, the agency strives to create a supportive environment for both clients and caregivers. Families value the reliability and dedication of the staff, contributing to positive experiences in caregiving.
