Overview
Outreach Health Services, located in Houston, Texas, provides home health care services aimed at supporting families and individuals in need of assistance.
Services & Support
The company offers a range of home health services designed to facilitate care in a comfortable environment. While specific services are not detailed in the provided text, the emphasis on support suggests a commitment to assisting families in managing their care needs.
Care Approach & Staff
Reviews indicate that the staff at Outreach Health Services are often described as professional, efficient, and caring. Many families have noted that the team is responsive and thorough in their follow-ups, contributing positively to the overall caregiving experience. However, there are also significant concerns regarding the reception and payroll management, with reports of rudeness and inefficiency from some staff members.
Who They Serve
Outreach Health Services primarily serves families requiring home health assistance, with particular mention of caregivers managing the needs of their loved ones. The services are tailored to support those who require ongoing care, which can be a demanding responsibility for family members.
Room for Improvement
Several reviews highlight issues with payroll, including delays in payments and poor communication from management. Families expressed frustration over the handling of payroll issues, noting that it has been a recurring problem. The quality of customer service, particularly from reception and payroll staff, has also been a point of concern, with some clients reporting rude interactions.
Summary
Outreach Health Services in Houston, Texas, offers home health care aimed at supporting families and caregivers. While many reviews praise the staff for their professionalism and caring nature, there are notable concerns regarding the management of payroll and customer service interactions. Families considering this provider may want to weigh these factors based on their specific needs.
