Overview
Outreach Health Services, located in Amarillo, Texas, provides home health care alternatives for seniors who may no longer be safe living independently. With a commitment to keeping seniors happy at home, the organization has been serving the community for 48 years, offering a range of supportive services designed to enhance the quality of life for their clients.
Services & Support
Outreach Health Services offers a variety of home care services, including assistance with bathing, dressing, and household chores, as well as meal preparation. Their caregivers also engage clients in activities that promote mental well-being, such as playing games or taking walks. This holistic approach aims to ensure that seniors not only receive physical care but also enjoy companionship and emotional support.
Care Approach & Staff
The staff at Outreach Health Services is frequently described as helpful and caring. They maintain regular communication with clients, checking in weekly to ensure that their needs are met. This commitment to ongoing support helps foster a trusting relationship between caregivers and clients, contributing to a positive experience for families.
Who They Serve
Outreach Health Services primarily serves seniors who require assistance to live safely at home. Their services are tailored to meet the unique needs of each client, ensuring that they receive the support necessary to maintain their independence and happiness.
Room for Improvement
Some families have expressed concerns regarding communication, noting difficulties in reaching staff by phone. Instances of being placed on hold or disconnected have been mentioned, indicating a need for improved responsiveness in this area. Additionally, there are suggestions for better compensation for bilingual staff, reflecting the diverse needs of the community.
Summary
Outreach Health Services in Amarillo, Texas, offers a compassionate and comprehensive approach to home health care for seniors. With a focus on both physical and emotional well-being, their dedicated staff strives to provide a supportive environment. While there are areas for improvement in communication, the overall commitment to client happiness remains a cornerstone of their service.
