Overview
Open Hands Nursing Agency, located in Florence, South Carolina, specializes in providing personal care assistance to elderly and disabled individuals. Their mission is to preserve the dignity and quality of life for their clients. The agency collaborates with families to develop tailored care plans that address individual needs, including support with daily activities such as shopping, cleaning, and cooking.
Services & Support
Open Hands Nursing Agency offers a range of home healthcare nursing services designed to support clients in the comfort of their own homes. Their dedicated team consists of skilled nurses and caregivers who are committed to delivering compassionate and personalized care. This agency focuses on meeting the unique requirements of each client, ensuring that they receive the assistance they need for daily living.
Care Approach & Staff
The staff at Open Hands Nursing Agency is frequently described as friendly and professional. They aim to create a supportive environment for clients, fostering relationships that promote trust and comfort. The agency emphasizes the importance of personalized care, working closely with families to ensure that each individual’s needs are met effectively.
What Families Say
Feedback from families highlights the friendly demeanor and professionalism of the staff. Many appreciate the compassionate approach taken by caregivers. However, some concerns have been raised regarding discrepancies in pay rates communicated to staff, which has led to dissatisfaction among certain employees. This aspect may be worth considering for families evaluating the agency.
Room for Improvement
While many families express positive sentiments about the staff and services, there are notable concerns regarding communication related to pay rates. Some reviews indicate that staff members have experienced differences between expected and actual pay, which could impact their overall job satisfaction and performance.
Summary
Open Hands Nursing Agency in Florence, South Carolina, is dedicated to providing personalized home healthcare services for elderly and disabled clients. Their compassionate staff works closely with families to create individualized care plans. While many families appreciate the professionalism and friendliness of the caregivers, there are concerns regarding pay rate discrepancies that the agency may need to address for overall staff satisfaction.
