Overview
OneWell Health Care, located in San Diego, California, is a dedicated home healthcare provider focused on delivering compassionate and high-quality care to individuals with disabilities and special needs. The organization aims to empower clients and their families by offering a variety of personalized services, including personal care, respite care, supported living, and assisted living. OneWell’s mission is to ensure that care is provided in the comfort of clients’ homes while maintaining a strong commitment to their well-being.
Services & Support
OneWell Health Care offers a comprehensive range of services tailored to meet the unique needs of each client. Their offerings include personal care, respite care, supported living, and assisted living, all designed to support individuals with disabilities and special needs. The organization emphasizes a person-centered approach, aiming to provide reliable and professional care that aligns with the values and preferences of the clients and their families.
Care Approach & Staff
The staff at OneWell Health Care is frequently described as compassionate and supportive, with many reviews highlighting the positive work environment fostered by the leadership team. Employees appreciate the collaborative and structured atmosphere, which encourages personal and professional growth. The management is noted for being understanding and responsive, contributing to a culture that prioritizes both employee satisfaction and client care.
Who They Serve
OneWell Health Care primarily serves individuals with disabilities and special needs, as well as their families. The organization is dedicated to ensuring that these clients receive the necessary support and services to thrive in their daily lives. Families seeking high-quality home healthcare for their loved ones may find OneWell’s approach particularly beneficial.
What Families Say
Reviews from families and staff indicate a mix of experiences with OneWell Health Care. While many express satisfaction with the compassionate care provided and the supportive work environment, there are also concerns raised about communication and accessibility to office staff. Some families reported challenges in reaching out for assistance, which has led to dissatisfaction in certain cases. Overall, the commitment of the team to provide quality care is a recurring theme in positive feedback.
Room for Improvement
Some reviews indicate that there may be challenges with communication and responsiveness from the office staff. A few families expressed frustration over difficulties in contacting support personnel and obtaining information. Addressing these issues could enhance the overall experience for clients and their families.
Summary
OneWell Health Care in San Diego, California, is committed to providing personalized home healthcare services for individuals with disabilities and special needs. With a focus on compassionate care and a supportive work environment, the organization seeks to empower clients and their families. While many families appreciate the quality of care and the dedication of the staff, there are areas for improvement in communication and accessibility that could strengthen the overall service experience.
