Overview
Neighborhood Home Health Services, located in Miami, Florida, is a licensed, insured, and accredited non-profit organization dedicated to providing home care services. Their mission focuses on delivering personalized assistance in a professional and family-oriented setting, ensuring that clients receive high-quality care tailored to their individual needs.
Services & Support
Neighborhood Home Health Services offers a range of services including personal care, homemaking, companionship, and respite care. Their approach emphasizes assistance with daily living activities, such as personal care, shopping, and meal preparation, while promoting safety and creating a healthy living environment for clients.
Care Approach & Staff
The staff at Neighborhood Home Health Services is frequently described as professional, courteous, and knowledgeable, particularly in geriatric care. Many families have expressed appreciation for the dedication and compassion shown by the caregivers, who are noted for their ability to provide comfort and safety to clients. The organization emphasizes collaboration and communication, ensuring that clients are involved in their care plans.
Who They Serve
Neighborhood Home Health Services primarily serves individuals needing assistance with daily living activities, particularly seniors and those requiring long-term care. Families have reported positive experiences, highlighting the agency’s commitment to meeting the needs of their loved ones.
Service Area
The agency operates in the South Florida region, with a specific focus on providing home health care solutions in Miami.
Scheduling & Availability
Families have noted that the owner is accessible and responsive to inquiries, demonstrating a commitment to client well-being. However, some reviews indicate potential challenges with customer service, particularly regarding phone communication.
What Families Say
Many families have expressed high satisfaction with the services provided by Neighborhood Home Health Services. They appreciate the agency’s professionalism and the quality of care received. One family mentioned their positive experience after switching from another agency, noting that the caregivers were exceptionally caring. However, a few reviews highlighted issues with customer service responsiveness, particularly when attempting to reach the office by phone.
Room for Improvement
While many families praise the quality of care, there have been mentions of difficulties with customer service, specifically regarding communication and responsiveness. Some clients experienced long wait times on the phone and challenges in getting their inquiries addressed promptly.
Summary
Neighborhood Home Health Services in Miami, Florida, is recognized for its compassionate and professional home care services. With a focus on personalized care and a commitment to involving clients in their care plans, the agency has garnered positive feedback from families, particularly for its knowledgeable staff. While there are areas for improvement in customer service communication, the overall sentiment reflects a strong dedication to quality home health solutions.
