Overview
MSA | Medical Services of America Hospice, located in Florence, South Carolina, is dedicated to providing comprehensive home healthcare and hospice services. The organization aims to support patients in living as independently as possible while offering specialized care for those facing life-limiting illnesses. Their philosophy centers on alleviating pain and other symptoms to enhance the quality of life for both patients and their families.
Services & Support
MSA offers a variety of services tailored to meet the needs of their clients. Their home healthcare services enable individuals to continue living independently at home, supported by comprehensive assessments and individualized treatment plans. Additionally, their hospice program focuses on ensuring comfort for patients in their remaining days, while also providing emotional support for families. MSA also supplies home medical equipment, including sales, service, and rentals, with trained staff available for delivery and training.
Care Approach & Staff
The staff at MSA is described as compassionate and professional, with a strong commitment to patient care. Reviews highlight the expertise of their medical professionals, particularly in addressing foot-related health issues. One reviewer noted the significant improvements in their condition due to the attentive care provided by the staff. The organization emphasizes treating each patient as an individual and working diligently to help them achieve their healthcare goals.
Who They Serve
MSA serves a diverse range of clients, including those who are homebound and require ongoing medical care that cannot be easily provided by family or friends. Their hospice services are specifically designed for patients facing life-limiting illnesses, ensuring that both patients and their families receive the necessary support during challenging times.
What Families Say
Feedback from families is mixed. While some have expressed appreciation for the professionalism and attentive care provided by the staff, others have reported negative experiences, particularly regarding communication and continuity of care. One reviewer shared a positive experience with a specific doctor, highlighting his willingness to listen and address complex health issues. However, another family expressed dissatisfaction with the hospice service, indicating a lack of adequate explanation for care decisions.
Room for Improvement
Some families have noted concerns regarding communication and the handling of care transitions, particularly when staff changes occur. These issues have led to frustration for some clients, suggesting that there may be room for improvement in maintaining consistent communication and support during care transitions.
Summary
MSA | Medical Services of America Hospice in Florence, South Carolina, provides essential home health and hospice services aimed at supporting patients in living independently while addressing their medical needs. Their dedicated staff is committed to compassionate care, although experiences can vary among families. Overall, MSA strives to meet the healthcare goals of their clients while offering a supportive environment for those facing serious health challenges.
