Overview
Millennium Home Health Care Inc, located in Southfield, Michigan, is a provider of home health care services. The agency specializes in delivering personalized care, including nursing and physical therapy, primarily for clients aged 65 and older. With a focus on enhancing the lives of individuals and their families, Millennium Home Health Care aims to ensure quality support that can significantly affect recovery progress.
Services & Support
Millennium Home Health Care offers a range of services, including nursing care and physical therapy. Clients have reported positive experiences with the nursing staff, particularly highlighting the professionalism and attentiveness of the registered nurse. Physical therapy services are also well-regarded, with therapists noted for their ability to motivate and guide clients through recovery.
Care Approach & Staff
The care approach at Millennium Home Health Care appears to be client-centered, with staff members often described as compassionate and dedicated. Many clients expressed appreciation for the physical therapists, who not only focus on rehabilitation but also ensure that clients do not overexert themselves. The nursing staff is reported to listen to client concerns and advocate for their needs effectively.
Who They Serve
Millennium Home Health Care primarily serves older adults, with many clients receiving care after surgeries or health setbacks. The agency’s services are particularly beneficial for those recovering from procedures like hip replacements or strokes, as noted by several families who shared their experiences.
Service Area
Millennium Home Health Care operates in Wayne, Oakland, and Macomb counties, providing accessible home health services to a broad community within these regions.
What Families Say
Families have shared mixed experiences regarding Millennium Home Health Care. Many clients praised specific staff members for their professionalism and caring nature, particularly the registered nurse and physical therapists. However, some reviews indicated concerns about communication and customer service, with reports of rudeness from certain staff members when addressing client needs. Despite these concerns, numerous families expressed gratitude for the positive impact that the care received had on their loved ones’ recovery journeys.
Room for Improvement
While many families had positive experiences with individual staff members, there were notable concerns regarding communication and professionalism from some team members. Instances of rudeness and dismissive attitudes were reported, suggesting that improvements in customer service could enhance the overall experience for clients and their families.
Summary
Millennium Home Health Care Inc in Southfield, Michigan, offers essential home health care services, including nursing and physical therapy, primarily for older adults. While many clients commend the dedication and professionalism of specific staff members, there are areas for improvement in communication and customer service. Overall, the agency has made a positive impact on many clients’ recovery processes, particularly those recovering from significant health challenges.
