Overview
Mid-South Care Services, located in Memphis, Tennessee, is a locally-owned and operated non-medical home care agency dedicated to providing a wide range of in-home care services. The agency focuses on enhancing the quality of life for seniors and adults with various needs, including those with physical, intellectual, and developmental disabilities. Their mission is to offer dependable and affordable care, enabling clients to live comfortably at home while staying active in their communities.
Services & Support
Mid-South Care Services offers personalized in-home care, which includes companionship, assistance with daily activities, light housekeeping, meal preparation, and running errands. The agency is committed to matching caregivers with clients based on their personalities and needs, ensuring a supportive and uplifting environment. They also provide adult care homes for individuals requiring full-time residential care throughout the West Tennessee Region.
Care Approach & Staff
The caregivers at Mid-South Care Services are frequently described as compassionate and professional. Families appreciate the personalized approach to care, with many noting the effort taken to find caregivers who can connect with their loved ones. The agency emphasizes the importance of companionship, which contributes to the emotional well-being of clients. However, there have been reports of inconsistent staffing and communication issues regarding caregiver availability.
Who They Serve
Mid-South Care Services serves seniors and adults with various needs, including those recovering from strokes and individuals with disabilities. The agency aims to provide care that allows clients to maintain their independence while receiving the support they require in the comfort of their own homes.
What Families Say
Families have shared positive experiences with Mid-South Care Services, highlighting the professionalism of staff and the quality of care provided. Many reviewers have expressed gratitude for the compassionate care their loved ones receive, noting the strong relationships formed between caregivers and clients. However, some families have raised concerns about specific caregivers’ professionalism and the agency’s communication regarding staffing changes.
Room for Improvement
Despite the positive feedback, there are areas for improvement noted by some families. Issues such as inconsistent caregiver attendance and communication challenges regarding staffing have been mentioned. Families have expressed the need for better oversight and support to ensure that all caregivers meet the expected standards of care.
Summary
Mid-South Care Services in Memphis, Tennessee, offers a range of in-home care services designed to support seniors and adults with various needs. While many families appreciate the compassionate approach of the caregivers and the agency’s commitment to matching caregivers with clients, there are concerns regarding staffing consistency and communication. Overall, the agency is recognized for its dedication to enhancing the quality of life for its clients.
