Overview
Maxim Healthcare Seattle, WA Regional Office, located in Mountlake Terrace, Washington, has been providing home healthcare services for over 35 years. The organization focuses on enhancing the quality of life for individuals with both chronic and acute conditions through compassionate care. Their services include private duty nursing, personal care, and behavioral support, aimed at empowering clients to live with dignity and independence.
Services & Support
Maxim Healthcare offers a range of services designed to support individuals in their homes. These services include private duty nursing, personal care, and behavioral care. The organization emphasizes the importance of empowering clients, ensuring that they can maintain their independence while receiving the necessary support for their health needs.
Care Approach & Staff
The staff at Maxim Healthcare is described by some clients as supportive and communicative. Positive experiences have been noted with certain staff members who go out of their way to ensure that clients feel appreciated and well-supported. However, there are also mentions of inconsistent communication and follow-up, which some families found frustrating.
Who They Serve
Maxim Healthcare serves individuals with various healthcare needs, including those with chronic and acute conditions. The organization is committed to providing services that enhance the quality of life for these individuals, allowing them to live as independently as possible.
Room for Improvement
Some families have expressed concerns about the communication practices at Maxim Healthcare. Instances of feeling harassed or overwhelmed by follow-up communications have been reported, particularly during the application process. Additionally, there are suggestions for better organization and responsiveness to client needs.
What Families Say
Feedback from families regarding their experiences with Maxim Healthcare is mixed. While some clients have praised the support and communication they received, others have reported negative experiences related to staff interactions and the application process. Positive comments highlight the dedication of certain staff members, while criticisms focus on issues such as harassment during follow-ups and a lack of responsiveness from the organization.
Summary
Maxim Healthcare Seattle, WA Regional Office offers a variety of home healthcare services aimed at supporting individuals with chronic and acute conditions. While many clients report positive experiences with supportive staff, there are notable concerns regarding communication and follow-up practices. Families considering this provider may want to weigh these mixed reviews in their decision-making process.
