Overview
Maxim Healthcare San Diego, CA Regional Office, located in San Diego, California, has been providing home healthcare services for over 35 years. The agency offers a range of services including private duty nursing, personal care, and respite services, aiming to enhance the quality of life for individuals with chronic and acute conditions. The staff is trained to deliver both skilled medical services and unskilled assistance, supporting individuals in living with dignity and independence.
Services & Support
Maxim Healthcare provides various services tailored to meet the needs of its clients. This includes skilled medical care, assistance with daily living activities, and behavioral care. The agency also partners with local regional centers to support individuals with developmental disabilities and complex medical conditions. They accept a variety of insurances, including TRICARE and VA benefits.
Care Approach & Staff
The agency emphasizes a compassionate approach to care, with a focus on enhancing the quality of life for its clients. However, reviews indicate mixed experiences regarding the professionalism and reliability of the staff. While some families appreciated the help from specific staff members during the onboarding process, others reported issues with caregivers arriving late, lacking necessary training, or being unprofessional.
Who They Serve
Maxim Healthcare serves individuals with chronic and acute conditions, including those with disabilities and complex medical needs. The agency aims to provide support to both seniors and individuals with developmental disabilities, helping them achieve independence in their daily lives.
What Families Say
Feedback from families has been varied. Some families noted positive experiences, particularly highlighting the helpfulness of certain staff members during the onboarding process. Conversely, several reviews expressed dissatisfaction with the agency’s reliability, citing issues such as caregivers not showing up, poor communication, and lack of proper training. Some families have reported feeling abandoned by the agency, especially when urgent care services were not provided as promised.
Room for Improvement
Multiple reviews suggest that Maxim Healthcare could benefit from improving communication and organization within their operations. Families have expressed concerns about the lack of timely updates regarding caregiver availability and scheduling. There are also calls for better training and oversight of caregivers to ensure they meet the needs of clients effectively.
Summary
Maxim Healthcare San Diego, CA Regional Office offers a range of home healthcare services aimed at supporting individuals with varying needs. While some families have reported positive experiences with specific staff members, there are significant concerns regarding the reliability and professionalism of caregivers. Families considering this agency may want to weigh these mixed reviews and the reported issues with communication and service delivery.
