Overview
Maxim Healthcare Sacramento, CA Regional Office, located in Sacramento, California, has been providing home healthcare, behavioral care, and respite services for over 35 years. Their mission focuses on enhancing the quality of life for individuals with chronic and acute conditions, aiming to empower them to live with dignity and independence.
Services & Support
The services offered by Maxim Healthcare include private duty nursing, personal care, and behavioral care. The Sacramento team is dedicated to supporting families and individuals by providing tailored care solutions that meet their unique needs. The office aims to deliver compassionate and responsive services to those they serve.
Care Approach & Staff
While some families have reported positive experiences with specific caregivers, there are significant concerns regarding the professionalism and communication skills of the staff, particularly among recruiters. Reviews indicate that the onboarding and hiring processes can be disorganized, with many applicants expressing frustration over a lack of follow-up and clear information.
Who They Serve
Maxim Healthcare serves a diverse range of clients, including individuals with developmental delays and those requiring respite care. Feedback suggests that while some caregivers demonstrate a strong commitment to their clients, others have been noted for a lack of engagement during shifts.
Service Area
The Sacramento, CA Regional Office provides home healthcare and personal care services primarily in the Greater Sacramento Area, ensuring that they reach families in need of support.
Scheduling & Availability
Families have expressed concerns regarding the reliability of scheduling, with reports of caregivers not showing up for shifts. The scheduling process has also been described as cumbersome, with delays in getting caregivers placed for requested hours.
What Families Say
Reviews from families highlight a mix of experiences. Some appreciate the ease of the intake process for respite care and commend the responsiveness of certain caregivers. However, many families have reported negative experiences related to communication issues and unprofessional behavior from staff, particularly during the hiring and onboarding processes.
Room for Improvement
Multiple reviews indicate a need for improvement in communication and professionalism among the staff, particularly within the recruitment team. Families have noted that the onboarding process can be confusing and that follow-up on inquiries is often lacking. Addressing these concerns may enhance the overall experience for both caregivers and clients.
Summary
In summary, Maxim Healthcare Sacramento, CA Regional Office offers a range of home healthcare services aimed at improving the quality of life for individuals in need. While there are positive experiences noted by some families, significant concerns regarding staff professionalism and communication persist. Families considering this provider may want to weigh these factors when making their decision.
