Overview
Maxim Healthcare Harrisburg, PA Regional Office, located in Harrisburg, Pennsylvania, has been providing home healthcare services for over 35 years. Their compassionate clinical staff is dedicated to enhancing the quality of life for individuals with chronic and acute conditions, enabling them to live with dignity and independence. The agency offers a range of services, including private duty nursing and personal and behavioral care.
Services & Support
Maxim Healthcare provides various home healthcare services tailored to meet the unique needs of each individual. Their focus is on delivering high-quality care that empowers clients to maintain their independence. The agency emphasizes the importance of compassionate support, particularly in pediatric nursing and care for individuals with disabilities.
Care Approach & Staff
The staff at Maxim Healthcare is frequently described as compassionate and respectful. Many caregivers have expressed appreciation for the supportive environment fostered by the agency. However, there are mixed reviews regarding communication and responsiveness from some staff members, particularly among recruiters. While some employees feel valued and respected, others have reported challenges in communication and support from their recruiters.
Who They Serve
Maxim Healthcare serves a diverse clientele, including children and adults with varying health needs. Reviews indicate that they provide care for individuals with disabilities, chronic conditions, and those in need of hospice care. The agency aims to cater to the specific requirements of each client, though experiences can vary significantly.
Service Area
The Harrisburg, PA Regional Office primarily serves the local community, providing home healthcare services throughout the Harrisburg area.
Scheduling & Availability
Some caregivers have highlighted the flexibility in scheduling, allowing them to choose their working hours. However, there have been reports of inconsistent staffing, with instances of nurses calling off or not showing up for shifts, which can create stress for families relying on their services.
Insurance & Billing
Details about insurance and billing practices were not extensively covered in the reviews. However, some caregivers have expressed concerns about communication regarding work availability and payment issues, indicating that clarity in these areas may be an area for improvement.
What Families Say
Families have shared a range of experiences with Maxim Healthcare. Positive feedback highlights the quality of care provided, especially by certain nurses who have formed strong bonds with clients. However, there are also concerns about the inconsistency in staffing and communication, which has left some families feeling anxious about the reliability of care.
Room for Improvement
There are notable concerns regarding communication and responsiveness from recruiters, with some caregivers expressing frustration over the lack of timely support. Additionally, the agency has received feedback about staffing reliability, with instances of no-shows affecting service delivery. Addressing these issues may enhance the overall experience for both caregivers and clients.
Summary
Maxim Healthcare Harrisburg, PA Regional Office offers a range of home healthcare services with a focus on compassionate care and client empowerment. While many caregivers and families appreciate the supportive environment and quality of care, there are areas for improvement, particularly in communication and staffing consistency. Families considering Maxim Healthcare may find both strengths and challenges in their experiences.
