Overview
Maxim Healthcare Emeryville, CA Regional Office, located in Emeryville, California, has been providing home healthcare and behavioral care services for over 35 years. The agency aims to enhance the quality of life for individuals with chronic and acute conditions, promoting dignity and independence through a range of services.
Services & Support
The agency offers a variety of care services, including private duty nursing and behavioral care. They emphasize the importance of empowering individuals to live independently while receiving the necessary support for their health needs.
Care Approach & Staff
Maxim Healthcare has a diverse team, including behavior technicians and home care nurses, who are tasked with delivering quality care. Some staff members have reported positive experiences, highlighting the supportive culture and the comprehensive training provided, especially for new graduates.
Who They Serve
The agency serves individuals with both chronic and acute health conditions, focusing on those who require personal and behavioral care. Their services are designed to cater to a wide range of needs within the community.
What Families Say
Feedback from staff and clients is mixed. While some employees appreciate the supportive environment and training opportunities, others have expressed concerns about communication and professionalism within the organization. Specific issues have been raised regarding the onboarding process and the responsiveness of recruiters. Additionally, there have been complaints about experiences that some clients found discriminatory or unprofessional.
Room for Improvement
Several reviewers have noted significant concerns regarding communication and professionalism among recruiters and staff. Issues such as unreturned calls, lack of follow-up, and perceived discriminatory behavior were frequently mentioned. These factors have led to a negative impression for some individuals seeking employment or care through the agency.
Summary
Maxim Healthcare Emeryville, CA Regional Office has a long-standing history of providing home health and behavioral care services. While some staff members report positive experiences regarding training and support, others highlight critical areas for improvement in communication and professionalism. Families considering this agency may want to weigh these mixed reviews when making their decisions.